Yes, all previous steps are in play, and had been before reading this. Thanks for the quick reply. Also, I'm not sure if others see the issue, I can only assume there has to be people having the issue if they didn't whitelist it either.
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Still having the same issue, that I had then when this was created....on 9/27/21. I just found this forum, and figured I would respond. I have no clue how many customers don't see our emails, but this needs to be fixed as it's been over a year since you've been informed
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