I have two issues with my account.
1. I cannot use tags. At all. Ever. I have never been able to make tags work, since tags were introduced as an option. My chat session from about a week ago tells me this is a problem on your end, associated with my account, and that I will be notified when this is resolved.
2. My subscribers with MacMail email programs cannot see images in my emails. My Chat session from Fri, Aug 13, gave me some workaround options to get me through the weekend, but they did not work. My MacMail subscribers cannot see my images.
These issues NEED to be fixed. I have spent over 20 hours this week on marketing emails, when I should spent less than an hour. All because of these two issues. Can you please give me an estimate of when they will be resolved. I do not want to move to another email marketing program. I have been with ConstantContact for years, but I cannot continue if I have to spend this much time on what should be a minor effort in my business evolutions.
Thank you,
Colleen Reynolds
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