I have been having an ongoing issue with a client who's address has been suspended. It is a legitimate address. This was his initial response: Email is not controlled (i.e blocked or allowed) by your ISP. Office365 runs your email, and we have standard spam rules, which wouldn’t block normal emails. What information do you receive from the NIRPC, and what email addresses do you receive them from? This email sounds somewhat fishy to me. I have contacted his IT company and asked him to check whether our address is being put in a spam folder or somewhere similar and asked him to white list our domain name plus the "via auth.ccsend.com that shows up after our company name. Once I get a response, I will forward it to social_support@Constant Contact.com and hopefully we can get this matter taken care of.
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