Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
Your new system for managing bounces is really cumbersome and time consuming.
If I use the drop down menu to sort by those your recommend for removal and then go in and look at some of the contacts, I find that they've only had one bounce in years and years of us emailing them. We all know this can happen randomly, so I don't want to remove them and using your suggestion would kill my list.
If I go to "undeliverable address, " it sorts through the list. I can then click on the first person to see how often they've bounced. If they've bounced repeatedly and I want to remove them, there's no way to do that from their contacts screen. I have to go back out to the list of bounces, resort by "undeliverable address" and then try to remember which customer needed to be removed. Surely there must be an easier way.
Also - I am used to using Chrome. I never, ever use anything else. Until your recent update, everything was rosy. Now I had to install Firefox and Safari, update Java, and log in to use one of those browsers JUST to use CC. That makes no sense to me. Why update to something that won't work on some browsers? When in Firefox, CC runs so slowly it makes me crazy.
I am running Mavericks 10.9.1 and have a brand new MacBookPro. I've chatted, I've submitted support tickets, etc. and nothing has gotten fixed. I really, really hate your new system.
... View more