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In recognition of the Presidents Day holiday, our Support office will be open with limited availability on Monday 02/18 from 10:00 am - 6:00 pm ET. Check out our Help Center for all the ways to get in touch with us and get help.
More control over fonts, perhaps give us access to use google webfonts, to specify font size rather then the predetermined sizes, maybe a 36 is to small but the 48 just a little to big, maybe a 42 would work but I don't see a way of manipulating a specific font size. I like that line height is an option and while 4 line height options are available and will work in almost all cases can't change that but that's less important. On occasion lately when I'm editing say a button and using the editor to change the color of the button it changes the color of the body section behind the type, but that change cannot be found in settings and can't see the code to see why it happened or to fix it, and clicking undo that doesn't take the body color change away, only option is to go back to campaigns and start over. And this does not happen all the time so harder to explain the when and why, Next time it occurs I'll take a screen shot. I know trying to solve a problem is to reproduce it, so apologies in advance about this. So now I save each time before making color changes to anything. Wish all possible modules available to 3rd generation editor was available regardless of what template is being used, or if a generic template is being used. If you have some templates that a ribbon across the body section as a divider is an option, make it a module option for all. If I choose a template for a vision but a partner wants to add this ribbon like feature I have to start new with a template that has that or tell the partner I can't do that because it's not an option with this template. There are modules for 2, and 3 column setup, but not for more. The photo editor issue just has arisen since the new photo editor has gone live. Before I'd upload an image and if the image came in horizontal I'd click to rotate vertical and then i'd scale in proportion to size I needed all was good.. But since the new photo editor this process has given me issues, when I rotate the image to vertical it doesn't just turn the photo, it's been turning the photo and scaling out of proportion making the kids look squished and distorted... So I have been manipulating each photo in photoshop and sizing the image to close to spec sizes I'll be using in the email, just extra steps and more time. I am not sure if I am the only one to have come across this issue, but thought it was worth mentioning. And will continue using Photoshop before uploading the photos for email use. The template was one that the body section was a little more narrow then the width of the headers and footers, this was to take in for the drop shadow and the cta ribbon that stretched the body section and looked like it wrapped around the body of the email, nice feature and look, but when testing in Chrome on some mac and windows machines, those grey graphic sections that went past and wrapped behind look with the additional graphic look was showing as broken. We chose to use a template that didn't have that module feature at that time.
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Please give users access to the html editor! This new third generation editor has serious limitations. It's probably great for the small business user who doesn't know html email coding, however for those of us who do, who are managing the companies html email campaigns this new 3rd generation is extremely limiting, that and your template system sometimes causes chaos and you have to click the undo or scrap it altogether and redo hoping the glitches don't pop up again. Where as if we had access to the html editor we could fix the errant code.... Now the new photo editor, thats been showing issues. When I upload a photo and have to rotate it, your editor is squishing the photos, not in proportion. So now i'm spending extra steps modifying the photos in photoshop, then uploading. As a web designer and programmer it absolutely pains me using this new editor. Also we've come across some templates are not displaying properly across latest version of Chrome on both mac and pc when users have gmail accounts.
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