It would help me if:
1) I could delete a contact from the contact's info page. When I look at the list of bounces, I check any individual bounce to see if and when they last opened an email. If I determine that the contact should be deleted, life would be easier if I could do it right then an there rather than having to return to the list of bounces.
2) When an email recipient opens an email, it would be nice if the little envelope icon showed an open envelope :)
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