Hi Adam,
I am sorry for the inconvenience that this has caused you. At this time we are working on improving the reload to get you back to your last working area. Also for bounces at this point I would suggest to export the bounces into excel or to create a new list of just the bounced addresses over your past 5 emails and then send to them. From there if they bounce again you can remove them from the account. We are always looking to make the product better so any input or feedback is greatly appreciated.
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