About KenRG

Seth, Thank you for taking the time to submit such detailed feedback. I have set this as "vote for this idea if you agree" so that we can get other customer's opinion on this topic as well, see who else would like this implemented. I do agree with you that it does seem like an easy fix, and will make our developers aware that you are asking for this feature.   Ken ... View more

Hi,   Thank you for your feedback. I am sorry to hear about your experience with the trial and the way Constant Contact bills you. I have forwarded your request to our billing department. Someone should be in contact with you within 24-48 business hours.   Ken ... View more

Hi,   Thank you for your post. We appreciate your feedback and are always looking for ways to improve our products. Adding additional gateway providers is a great idea, and I will pass your feedback onto our engineers.   Ken ... View more

 Hi Tim,   Thank you for the helpful information. Here is how hotmail and yahoo both decide to read HTML. Yahoo will only read standard HTML correctly, and does not support anchor links on all browsers, and will clip long newsletters. Hotmail will read only standard HTML, and you must use inline styling and will disable background images (you must turn authentication on in your account for this not to be an issue), it does have some CSS issues, and text may appear to be underlined. Click here to read our post on Constant Contact Authentication.   Also, to see how most email clients read HTML and any known issues with them click here.   Ken ... View more

Hi,   Thank you for your post. You can export your list of unsubscribes by clicking on Contacts, then under Reports, click on the campaign you wish to export the unsubscribes for. You will be given the ability to export these contacts. We do not let you export the SPAM report due to privacy issues as it is required by law that we do not show who reported emails as spam.   Ken ... View more

Hi,   Thank you for your post. Can you tell me what deal this was for and when the coupon was good for?   Ken ... View more

Hi,   Thank you for your post. I am sorry to see you are having a bad experience. Can you please take a screen shot and send it in a response to this post so that we can try and resolve the issue for you?   Ken ... View more

Hi,   Thank you for your feedback. So that we can let our engineers know where the icon is missing, what pages are you not seeing the instagram icon on?   Ken ... View more

Hi,   Thank you for your post. I do like that idea. If anyone else had the same idea please vote on this topic so that it gets implemented in the future.   Ken ... View more