About KarenJ2

Please add this back as an option. ... View more

I've been switched to the new Contact Management platform and noticed that I can no longer view the errors/unsubscribed from my activity after I upload/update contacts. In the other version you could click after the upload and see what emails were unsubscribed or in error. This is extremely helpful especially to correct emails or to check if someone has unsubscribed. Because CC sometimes opts-out people on my own staff, in error, it helps me to know who I need to follow-up with to get them back on our mailing lists. Thank you, Lauren Thompson (I manage 4 separate CC accounts) ... View more

Hi - Just wanted to provide feedback on removing contacts. When you go to delete a set of contacts from a list - you only have the option of removing from 1 list or the entire account. It would be extremely helpful to be able to select specific lists (more than 1) to remove a group of contacts from. I just realized I deleted contacts from pre-created lists like Board Members, Event Participants that I didn't mean to because I wanted to remove members from my main Member List and a Master Merged List - and then populate those lists with an upload of a newly downloaded excel of member contacts. I now have to update a few other lists individually because I removed those contacts from the whole system. Thank you in advance for your consideration of this. ... View more

Hi! I can't find where this is implemented and a rep told me that it hasn't yet been made live. Can someone confirm that it is live and if so how to remove a group of contacts in bulk from a list (like in the former system of copy/pasting emails or uploading a spreadsheet with the email addresses you want to remove). Thank you! ... View more

Hi, Thank you for working to develop/improve the way we all use and manage Constant contact features. As with any new format, it takes time to get used to so I'm not going to use this space to mention every learning-curve issue I have. Just two big functionality issues. My organization manages many many lists as we have targeted mailings and like to split lists to test subjects, etc. So . . . 1.) The previous Contact main dashboard, which listed all lists across the page so I could easily browse and see full title and how many contacts, is missing in a big way. It would be nice to be able to view the lists across the full page, so that I can easily order/update properties and browse. That seems like a basic feature that should be added back. 2.) Removing multiple contacts. Correct me if I'm wrong, but it appears that we can no longer easiliy remove multiple email addresses from a list by copying and pasting them in as in the previous version. As far as I can tell, I have to search each contact from the main search field and then click something like "add to lists" to then uncheck the list I want to remove them from. For managing email follow-ups for products and events, where I don't want to email people who have already purchased or participated, this new way is HUGELY inefficient. The previous option was a great time-saver and helped us easily dedupe for campaigns with multiple follow-ups.   3.) Also not a huge fan of the placement of the merge option - it's definitely not user-intuitive, but I did figure it out after paying close attention to your guide.   4.) Finally a suggestion - for testing emails. It would be amazing if Constant Contact had a feature that would allow us to easily split lists for testing right in the Contact Management dashboard.   Thank you! ... View more