System no longer shows reason contact unsubscribed or if it does, show me where to find it. It's not unusual for our contacts to say they never unsubscribed, so when I see one unsubscribed I always call to verify if they really did. In the past sometimes an unsubscribed member would indicate a reason and therefore I would not need to call for verification....saving me the time and saving bothering them when they already said the reason. Now I have no way of knowing and am forced to call all of them. Not good PR.
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