It is indeed ironic that a software program that uses email addresses does not provide an email address for suggestions or complaints. I have used constant contact since May 2013 as the business I started managing already used it. I have watched with dismay as it has gone steadily downhill. For example, not allowing more than one email address per person. We are a ballet school! Our families want information to be sent to at least both parents and sometimes 4-6 people because of blended families. Moreover, I am writing to COMPLAIN that your new filtering program for contacts is absolutely TERRIBLE! I am on a deadline and CC is not finding contacts that I KNOW are in the system. And why default back to "LIST MANAGEMENT" every time I need to search. WHAT A WASTE OF TIME! Please note that my caps are not yelling, but for emphasis. I will be diligently searching for another software program that will be providing good customer service and not useless updates that make no sense. Signed, Frustrated in West LA.
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