Hey Brad, I wrote a php script to use with Chronoforms which is a Joomla component. On the website side of the fence I am going to capture the data provided by the end user. I am making a postal address required to submit that form. In between the submit key press and interacting with you I take their postal address and geolocate their lat/long coordinates. Using a second data source I convert the lat/long into a elected official senate and representative district. This takes place in a few fractions of a second and then I do an API call to insert all of the fields into a contact in CC. I am attempting to insert six fields with each record without issue. I have a test php script that pushes these values into the record without issue: house district, rep name, rep phone, senate district, senate name, senate phone However, they import as the generic names "Custom Field 1" etc. When I generate a template and try to populate the form with the custom field in the body of the message and email it to the person who has those six fields associated with their entry the email shows up empty / blank. Andrew Vazquez in support says this: --- Unfortunately, the solution to the situation is going to be a relatively labor-intensive process. What happens is that earlier on we experienced an issue where custom fields labeled anything other than Custom Field 1, Custom Field 2, etc., would not function correctly within the system. Custom names for custom fields would not render appropriately. We've since corrected that issue and thereby created the exact opposite situation: any custom field that has the default name will not render correctly. You will have to export your data and delete your custom field names from the My settings portion of your account. You will then have to re-import the data with custom fields that are NOT labeled the defaults. You will only have to do this one time. After this, your custom fields will work correctly. --- ^ Even if this works I have a sneaking suspicion that the next time my API calls fire they're just going to create new fields named Custom Field 1, 2, 3, etc. Regardless - I've tried to export the one user I built via the API, rename the fields with english in the .csv, delete all of the custom fields as instructed, and then re-import that CSV. That re-import fails and crashes with the CSV I just downloaded from the CC website minutes earlier with no descriptive information other than "someone has been notified". So I've tried to go into the custom fields and just "rename" each field, send a new test email to the one user who has these fields populated and those emails continue to show up blank in the custom area. I've created new email templates from scratch, I've deleted/re-added over and over again. I just can't make this work and I'm pulling my hair out. All I want to do is be able to use the API to populate the custom fields and be able to generate a template that occasionally includes that end-user specific information about the recipient's elected official contact information in the email. This really shouldn't be this complicated to pull off but I've hit a dead end.
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