About KarenP24318

KarenP24318 · ‎01-21-2019

Hi Frankie Thank you for your reply. The point of being able to insert a table is that we have a number of links contained within it and by simply adding it as screenshot would effectively make this redundant. As mentioned, it's a really useful way for us to drive enquirers to our website; it works and therefore we obviously don't want to have to change it. I was just hoping to refresh the style of our newsletter, but I guess this means we shall simply continue using existing newsletter template, as unfortunately it looks like the Third Gen Editor is a step backwards.

KarenP24318 · ‎01-18-2019

We're looking to refresh our monthly emails using the Basic Template. However, I can't see in the Third Gen Editor a basic 'Content' block that used to be available on the Second Gen Editor. We specifically used the 'Content' block to insert a Word table that has been saved as a Web Page, Filtered and then copied and pasted from a web-browser, a method suggested by one of your advisors many moons ago and has worked perfectly for us up until now. In the new editor I can't see any block to drag in that will allow us to insert this type of content. Any advice on this would be gratefully received, as we really would still like to be able to use this content as it drives a lot of traffic to our website.

KarenP24318 · ‎01-09-2017

Tags no longer show how many contacts are listed within them. As I've got nearly 500 tags it was very useful to immediately be able to see how many contacts are within them, so that the tags can be managed effectively and I can see which are no longer relevant. I now have to click on each individual tag to see how many contacts are within it. Please revert back to how contact numbers were displayed previously.

KarenP24318 · ‎08-23-2016

Can't see where else to put this at the moment, but a couple of things that are immediately noticeable: 1. When editing a campaign, when I scroll down the email the 'Colors & Fonts/Blocks' buttons on the left become partially hidden behind the new menu at the top making it difficult to click on them unless I scroll back up to the top. 2. When in Reporting the top menu disappears altogether, meaning I have to hit the Back Button to go back to the previous screen before I can select where I want to go.

KarenP24318 · ‎03-03-2015

To me it all just seems to be rather arbitrary. I’ve analysed engagement on both the suspended and non-existent bounces and in quite a few cases this is the first time a bounce has happened. So why have some of these email addresses been marked as suspended, whereas others marked as non-existent?

KarenP24318 · ‎03-02-2015

I've just exported bounces from the last email sent and there are 11 contacts showing "Suspended" as a bounce reason. I review bounces following each email send and I've not come across this before, so what does it mean?

KarenP24318 · ‎01-27-2015

Thanks for your response. However, the link to the data that you have provided now gives a different figure of 21.30% open rate for real estate. I get that the figures may have been updated so there is an increase, but I'm now seeing two different updated figures (21.30% from the list you've supplied and 25.9% when I review the report from the last email I sent). So, again which one is correct?

KarenP24318 · ‎01-23-2015

On reviewing the opened and clicked rates on our last email sent on 24 December, I've noticed that the industry average quoted on the report page for real estate has jumped from 17.5% to 25.9% since our last email sent out at the beginning of December. However, when I click on the 'link' to learn more about industry averages and look at the list detailing all industries, real estate is still showing an average of 17.5% for opens. So which figure is correct?

About KarenP24318

Re: Missing Content Block for Copying a Table Into

Missing Content Block for Copying a Table Into

Tags - Add back number of contacts next to tag

Feedback on new interface

Re: "Suspended" Bounces

"Suspended" Bounces

Re: Industry Averages on Reports

Industry Averages on Reports

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