I just signed up for 6 months prepaid of ConstantContact (inherited this account, just started using it a couple of days ago) and have been tearing my hair out trying to get the raw html for a form in order to add a lightbox to my site, thinking, foolishly, that one of the "leading providers" of newsletter services could produce something as viciously simple as form HTML. How does CC not consider it an embarassment that this simplistic (and vital) feature is not available? Does the "improved contacts" experience (which, you guessed it, I haven't yet been graced with) rectify this flagrant omission? How long until someone actually improves my contacts experience (which has thus far reeked of awful)? You seriously need to get this fixed. I can't fathom what bureaucratic albatross must be hanging around your necks to not have had someone sit down and knock out what ought to be a very simple and much needed solution to a glaring issue. If this service isn't going to have a fix for this in, literally, the next handful of days, I'm getting my money back and taking my business somewhere where service providers actually care about offering consumers features. I need a lightbox, which requires raw form HTML, and I'm not going to waste hours figuring out how to code the solution myself because of inadequacies in the services I'm paying for.
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