About Donna_P.

Donna_P. · ‎08-29-2018

HI @NationalFederationofR, Thank you for your feedback! I will add this to your account as a feature request. We do appreciate your suggestions to make the product better. Please let us know if there is anything else we can do for you.

Donna_P. · ‎08-15-2018

Hi @KelleyH38, Thank you for your feedback! We understand that this function is important to some of our customers, and our developers are looking into possibly adding it back. I will add your account to that request so you can be notified when it becomes available!

Donna_P. · ‎06-20-2018

Updated July 2019: The information below is out of date and no longer an available feature. ----------- Hi @DonnaH986, That's a great question! You can add a contact with just a name by uploading a file of contacts. It cannot be added manually, but as long as it is in a file it will upload. If you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!

Donna_P. · ‎06-11-2018

Hi @LisaCain! Thanks for reaching out to the Community! Currently we do not have a way to bulk download images from the Library on your account. If you wish to see this feature in your account, please visit our Feedback board to vote for this idea. In the meantime, the only way to save an image from the Library back to your computer is to click on the name of the image in the Library, right-click on the image and select the "save image as" option. If you have any further questions please feel free to reach out to us. We are always happy to assist you in any way we can!

Donna_P. · ‎06-07-2018

Hi @MelissaG179! Thanks for reaching out in the Community! It does appear that you have the settings correct in your PayPal account for not requiring an account to purchase, because when I went through the registration process it took me the the following check-out page: We do not override your checkout settings in our event interface. There are other reasons that PayPal may not present that guest checkout page relating to browser cookies and the email address the person trying to checkout is using. Please reference the PayPal help for more information regarding that. Are you the PayPal account owner? If so, or if you had recently logged in to the PayPal account with the same browser you were using for the checkout, it may have remembered you were the account owner and did not present the guest checkout page. If you have any further questions please feel free to reach out to us. We are always happy to assist you in any way we can!

Donna_P. · ‎04-19-2018

Hi @TraceyAbbeyT and @LianaA, I am sorry you are having issues with your campaigns sending! There seems to be some additional issues with campaigns that were being worked on, or were scheduled during the system issue the day before. Please try making a copy of the campaigns with the issues, and schedule the copies to send. That has been a successful workaround in most cases. If you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can! Donna P. Community & Social Media Support

About Donna_P.

Re: subscription links/forwarding features insanel...

Re: Re: "Forward to a Friend" Button

Re: How do I add a contact without an email addres...

Re: how do I download my images from my Constant C...

Re: Event registrants forced to sign in to PayPal

Re: Why didn't my email get sent????