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In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
When creating this new account... I am a return user. I got a very quick sales call after creating the account (10 minutes?), and the sales guy was really pushy to get my credit card number. He knew I was a return user familiar with the product and pricing. Did he have a deadline to get my order today?! Not necessary! He did not address my design problems, but wanted my credit card first. Another turn off. His name is **Removed By Moderator**, 855-339-0054.
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Hello, As a fellow UI designer, I have some suggestions to improve the usability of the site. 1. While you were trying to create a "friendly" new design, it feels overly simplified and dumbed down. I had trouble finding the old design mode, now a toggle button called "Advanced". Its placement in the top right corner does not make sense. It should be located on top of the design functions. 2. On the campaigns screen, there is no longer a thumbnail of the campaigns. This is really helpful especially when a lot of campaigns are similar. 3. Design tools: it would be really helpful to have two campaigns open at the same time to be able to replicate the design, copy fields, etc. 4. Design tools: when choosing a fill color, sometimes I use variations of the same color, so it's hard to tell which recent color to match. How about hovering over the recent colors with their Hexadecimal value? It would also be great to have a color dropper for quick color matches. 5. Advanced design tools: it is hard to tell which fields are affected sometimes... as if I'm supposed to know the names of all the fields when making changes. What if the area of the original template thumbnail was highlighted when you clicked on that design field, ie. Featured Header, Featured Content. It would also be nice to know if my current design is using those fields... perhaps check marked? Or non-used fields are somehow grayed out but usable. Thank you, Kristy
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