It’s the “Most Wonderful Time of the Year” and your business is booming but your employees are tired....what can you do to keep them engaged and motivated throughout your busy season?
There are a lot of different ways to motivate and reward hard work. We recognize that each individual has a different idea of what this looks like. Sometimes it is the small things that will make someone happy and we wanted to share some ideas with you that you could try.
Bring in a meal or a snack for your employees
Consider giving your employees an extra day off when it slows down OR surprise your team and let them leave early on a random day
If your place of business plays holiday music, let the employees pick the selection
Bring in a coffee machine for all to use
Try out different greetings to use when speaking with your customers
Often times it is the simple things that make a big difference!
What are you doing this holiday season to keep your employees engaged and happy? Share your thoughts with us!
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Good news! You need help and are at a point where you can add to your staff. Whether you run a small business, or are adding paid or unpaid assistance to your non-profit, who you bring on board can have huge impact. How do you hire the best? And how do you avoid a future headache? Let’s break it down to three phases: sourcing, interviewing and hiring. Sourcing: How will you cast a net for your next hire? Family and friends can be a source but, before you go this route, asks yourself: “if I hire this person and they don’t work out, what effect will firing them have on my relationships?” Are you willing to take that risk? Free sourcing techniques include a sign in the window, a social media posting, as well as referrals. Have some money to spend? Consider an ad in a local paper, local flyers, go online with LinkedIn, or a recruiting website such as Career Builder or Monster. A single job posting can be about $150-$350 and you can do it yourself. Interviewing: Ask specific behavioral questions, which are considered a best practice. These are specific questions such as, “tell me about the most difficult customer you have had to deal with, what the situation was, and how you handled it?” Or, “who was the best boss you’ve had and why?” You can research behavioral interviewing questions online. When interviewing, try to follow the 80/20 rule: the potential employee spends 80% of the time talking – you spend 20%. Hiring: Before you make an offer, make sure you asked the candidate for references? Do your due diligence and call them. Make sure you have the confirmations you need. Now you are ready to make an offer. Be sure to include hours required, rate of pay, and expectations. Be ready to answer questions regarding time-off, holidays, and possible benefits. We’ve all heard of stellar employees that help take your business to the next level . And we’ve all heard of that one hiring mistake that damages your business. If you think you’ll need help with any of these steps, do some research beforehand. What are your experiences? What was it like the first time you went through the Interview process?
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No $$$? No problem!!
How to keep your employees engaged without spending money.
by: Caitlin Roy, Colleen Hanrahan, Sue LaChance, Dennis Nations
The slow climb back out of the economic doldrums has impacted more than just the housing market and gas prices. Well-intentioned business owners who had previously been willing to spend a few dollars to help motivate their employees have had to cut back. Now more than ever employees need that pat on the back or encouragement that comes from more than a paycheck.
Here at Constant Contact we’ve seen a lot of creative (and mostly free) ways to motivate employees. These are just some of the ideas we’ve heard…
Say “thank you.” Yes, it’s simple. It also goes a long way when it’s sincere.
The gift of time. Even if it strains the business a bit, sometimes an afternoon or day off (that doesn’t count against vacation time) can add a great lift to morale.
What’s your favorite thing about your job? Ask your employees this question…then let them do just that thing for one whole day.
Rock me baby! If you play music in your office or store, let your employees select the music…make them DJ for the day.
Favorite Things List. Ask your employees for a list of their favorite things (candy, sandwich, breakfast beverage, etc.). Surprise them by giving them spot treats from the list.
Gold stars!! Remember when you were a kid, and you got a gold star for a good job? Do that for your employees – write some words of praise on a gold star and leave it in their jacket, on their desk or even in their paycheck envelope.
Trade perks. Seek out other small businesses in your community. Offer to trade perks with them and provide those perks to your employees. (i.e. a local yoga studio and a boutique clothing store trade discounts on private lessons and clothing).
Most importantly, ask your employees what non-monetary rewards would motivate them. Listen to and write down their answers. Be sure to do those things. Your only investment may be some of your time and attention – small prices to pay for the boost your employees will get from your efforts.
What ideas can you share for motivating your employees without spending any money? Leave your responses below.
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