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I was stumbling along at learning to use this email system but gaining.... up until I watched the video on the New Editor system. Since that day I have been unable to 'Select A Template'. I can look at them, preview them, etc. but I can not choose one to work with. Currently I am stuck with copying old campaigns and changing everything but the template to create a 'new' campaign which is extra work and potentially boring for the recipient. I don't know how it happened that watching the instructional video could have changed things but it was at least when things changed. Bruce Yes it probably says Jeffery somewhere, he retired and I don't know how to 'fix' that either!
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What a perfect combination, a company we PAY to help us distribute information by EMAIL does not have contact by email themselves! Instead we are directed to such wonders as FAQ. Try as I might I can't find answers (or questions) there for issues such as why could I select a template BEFORE viewing you 'new editor' video but now I can't OR why can I only make changes to a dozen or so contacts before your system freezes requiring me to log out and back in to continue OR why do I have to spend half of my Constant Conflict time staring at the little wheel go round and round and round......
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