You seem to no longer publish an actual email address for which your paying subscribers can contact you directly; now there is this "idea" forum and "community". Along with your tedious new automatic robotic, automated telephone system, now we are required to submit "ideas" instead of just sending you a private direct email. Why does CC continue to create more distance between your team and your subscribers?
I am writing with a complaint that I have voiced many times and seldom have received a reply:
Please stop subjecting paying subscribers to unwanted and, in my opinion, unnecessary, pop-ups and teasers and other extraneous message content. We should have an option to opt out, as paying subscribers. Yet your company stubbornly refuses to offer this and, indeed, even to acknowledge the very existence of this ever-growing barrage of uwanted "messages".
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Just spoke with one of your managers who mentioned probably ten times that I can provide my feedback about features that are no longer available to me and that I am not happy with. How about not taking those features away in the first place? How about making those changes optional instead of having your "improvements" forced on me? Your program is actually slower because of these "improvements", are you aware of this?
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