About JayK560

JayK560 · ‎09-27-2022

The new UI, which all accounts do NOT have no matter what CC claims, will or at least can break your browser(s) if you have an Apple M1 machine. When I login to CC with my new M1 MacBook Pro, using the new, terrible, slow CC UI, within about 5 minutes no browser is able to access the Internet. Wifi is fine, email is fine, but browsers will not work. The only fix is a reboot of the whole machine, and this fix is only temporary because it keeps happening over and over. Finally the lightbulb went on for me today. So today, when this happened again, I used my 2018 2.3 GHz Intel Core i5 MacBook Pro -- which I am on right now -- and had no problem with my browser, though it makes the new UI even slower. CC, ROLL ALL ACCOUNTS BACK TO THE PRIOR VERSION OF YOUR UI until or unless the new one is ready for prime time. We do not care about your internal goals, bonuses, whatever. How about the UX? How about taking care of your customer! The Apple M1 machine works fine, no problem at all, with the prior CC UI.

JayK560 · ‎09-13-2022

Users of your software and services with 100s of thousands on their lists should not be helping you debug your software on various computers and browsers. That should be done before it goes live. Each time your software gets updated, it gets slower and makes the UX worse. Unwise, as is your company making excuses about it. If it matters, I have been in digital media for decades, as well as tech and software.

JayK560 · ‎09-02-2022

1. Implemented with no notice. 2. Implemented with no feedback mechanism. 3. Slow. Causes layout to be slower -- again. Not good. How is that customer-centric? A person from our company called about the slowness of the new editor and was advised it was on our end and to do a speed test. That is just dumb. We have the fastest connections possible and NOTHING HAS CHANGED on our end but yours has! 4. Specific problems: - Format box does not float - Some font colors change when copying a template - Each time the photo library loads takes 10 seconds - Links sometimes are the right color, sometimes not - When typing straight into the template/email the render is very slow and spaces (space bar) is not accepted Please fix all of this asap. One reason we switched to CC was because of great customer service. Years later, "customer service" is now making excuses about why CC is right and how customers might be wrong. Bad!

Beware of the new, bad UI if you have an Apple M1

Re: Text color was changed when campaign copied in...

Text color was changed when campaign copied into C...