Totally agree. I pay $1500.oo per month. I am far too busy during the week, thus when it comes to the weekend, I am exporting and backing up contacts and unsubscribed lists, as well as importing new contacts and compiling new campaigns at the weekend. therefore I need and signed up for CC due to the weekend support. it seems that so many options that CC advertise as a plus for their services do not continue for those who have a larger contact base. you have to take more steps to find the information that you are looking for, you cant display your contacts via; email address in alphabetic order, you can not upload contacts and have the option not to have them updated if they happen to already be on one of your list. I have also found that if a contact email address has a space at the end of the email address or name, it can save the contact twice. I have also found that if a contact has for instance; John_Doe@heavens.gate and john_doe@heavens.gate that contact can be listed twice, just because of the upper and lower case letters or a space at the end of a name or email address. I am getting a little disaloushioned with the service and the ability to do things that are standard elsewhere.
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