I would find more value in Constant Contact if I there was an advanced contact management system. I often want to see which contacts are under performing (i.e., not opening particular campaign emails). This would allow me to parse those contacts that have either never opened one of our campaigns or haven't opened a campaign for a period of time (i.e., the last year). Then, we can decide to either directly contact under performing contacts or delete them from our active list. We want to stay under 5K emails to keep our subscription costs down. Thank You, Nathan H.
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