This is no longer an issue. Some recent change has corrected the problem. While I would like to think that it was due to my feedback, I have my doubts. I'll just hope it is a permanent fix.
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Thanks for looking into this. I've sent you the email you asked for.
Ian told me to post here. He has already replicated the issue. See this thread:
https://community.constantcontact.com/t5/Managing-Contacts/New-Excel-and-CSV-Export-formats/m-p/222576
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The new excel export function inserts a blank row at the beginning (where the field names should be). This prevents me from importing the records with the field names. I shouldn't have to manually open the excel file just to delete a row. Please fix this.
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