Especially in light of rescheduled events during a pandemic, you really need to allow event sponsors to reopen events after they're closed. Here's our situation: We postponed a December 2020 event due to Covid, but didn't realize we also needed to change the date in Constant Contact. Now that we realized it, we have 113 registrants and the event is deemed closed, but we can neither reopen the event to keep using building on that registration database, nor can we download then upload the registration data into a new event. Nor, according to one of your support reps, can your people do any of this in the back end. That really sucks. So the only alternative seems to be to download the registration data report and use that offline, and to create a new event with the new dates and essentially start from scratch, meaning two separate databases of registration info for the same event.
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