Hello, In order for us to follow up with our customers about their responses, we require that they enter their information. We are receiving several surveys without contact information, even though the question is absolutely, 100% marked as required. Either these people have found a way to not enter required information or your system is failing to capture it. Either way, it NEEDS TO WORK PROPERLY! We have things being said about our customer support being poor simply because we can't reply to our customers, as people can somehow get around a required question or your system is failing. This needs to be fixed immediately.
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