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About SOAR365
SOAR365
Occasional Participant
since
06-19-2017
02-16-2022
4
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02-22-2021
09:11 AM
Hello, I'm referring to an ACTIVE link - one that's been pressed and released. Once a link is clicked, it turns purple. Is there any way to change that color? Thanks, Kelly
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02-20-2021
04:33 PM
Thank you for your response. After further investigation, the cross platform editor doesn't provide the basics for accessibility. Namely, you cannot add alt tags to images. I'm curious how it's considered ADA compliant. And, I'd like to know how it differs in accessibility from the regular editor. Also, I needed a way to place a border around the entire email, not just an article. This option is available in the third-generation editor. Now, for another accessibility concern, it appears there's no way to change the color of visited links. The color of visited links is dark purple - which is troublesome for individuals who are color-blind. It also limits the colors you can use for the buttons in general. Please let me know if there are any workarounds. Thank you.
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02-18-2021
11:38 AM
We're using the cross device editor to create accessible emails, as our mission is to help individuals with disabilities.
However, when viewing the emails in Outlook on a desktop, text stretches and scrolls left to right, while the images are bound to the 600 wide format. The result is a layout without any structure.
1. Is there a way to prevent this from happening?
2. Is there a way to create a border around emails in the cross device editor?
3. When will the cross device editor officially be supported, and not a beta version?
4. Please add line spacing as an options in the cross device editor.
Thank you for your help.
- Kelly
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- Tags:
- cross device editor
09-15-2020
08:57 AM
We have consistently been having a problem when sending out emails. During the creation/design, preview and testing, everything looks fine. The email looks great when it's delivered, but when the email is forwarded, the background color changes from white to gray, making the text almost impossible to read. We've tried to fix this by changing the outer and inner background colors to white, but to no avail. Any suggestions on how to fix this? Thanks.
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