Thank you! Please forward along my recommendation to add functionality to the autoresponder and welcome email setup process to let people know why it doesn't work when the user tries to set them both up at the same time, in maybe an error message format. Or, remove the rule altogether.    ... View more

Thank you for explaining why the Welcome Email doesn't work. I was getting the same issues. This helped: "One thing I do want to mention, the Welcome email won't send if an Autoresponder series is set to send to the same list as the Welcome Email.   That is intended to prevent a new contact from receiving duplicate emails."   I'd like to recommend that there be some functionality added to the autoresponder and welcome email setup process to let people know why it doesn't work when the two are set up together. Or, remove the rule altogether. I was attempting to set up a welcome email and then 1 week after the welcome email was sent, to send a followup. The welcome email didn't work because of the rule, and I was getting frustrated -- not understanding what the issue was. An error message or communication would be helpful for the user experience at this point. I decided to de-activate the welcome email and create another autoresponder email that would act as the welcome email. That worked, but lead me to believe that something was broken with the Welcome Email function.   All is well now, but I'd highly recommend better explanation that isn't in a knowledgebase, but instead within the pages where the user is setting up the autoresponder.  thanks.   ... View more

Hi! I too would REALLY like to be able to edit the HTML with in the third-generation editor! It's something that absolutely makes my job easier. For instance, if a client gives me content to make an email out of and I do some editing for inline styles in Dreamweaver, I want to paste the code into a new campaign. Also, if I want to stylize bulleted lists (i.e., their indents), I would like to add inline styles. Also, please add functionality to be able to designate headers (font, size, color) in the campaign designer.  thanks! ... View more