API v3 "Validation failed: State is invalid" while restoring a deleted contact

[DonaldD14]

Hello,

According to https://v3.developer.constantcontact.com/api_guide/contacts_delete.html it should be possible to restore deleted contact by making a PUT request to https://api.cc.email/v3/contacts/{contact_id}, but unfortunately it returns error for me. See:

→ curl -H "Authorization: Bearer $TOKEN" 'https://api.cc.email/v3/contacts/802a35c0-0e19-11e6-b051-d4ae52712b64' -X PUT -H "Content-Type: application/json" -d '{"email_address":{"address":"contact@example.com"},"update_source":"Contact"}' | jq
[
  {
    "error_key": "contacts.api.bad_request",
    "error_message": "Validation failed: State is invalid"
  }
]

Error says that "State is invalid". What state? Am I doing something wrong? Or this is some kind of API bug?

[Jimmy_D · Accepted solution]

Hi @DonaldD14,

We have looked in this internally and there are two things going on with your scenario.

First of all the update_source should be listed as Account. Since this is restoring a deleted contact this needs to be done by the account owner and not the contact themselves. The update_source would be Contact if you were restoring an unsubscribed contact.

The second issue is that there was a problem with the data for that specific contact. This has been updated in our database.

Please let us know if you continue having issues after this.