Hi @GregB3955,   The v3 API is released with the contacts endpoints; we are releasing the v3 API in stages.   You do need to add a contact to a list first. Then you can schedule a campaign to send to that list.   With our v2 API you are able to get reporting information at the contact level and at the campaign level.   That reporting will be available with the v3 API; however as I mentioned we are releasing the v3 API in stages and those endpoints are not yet released. ... View more

Hi @LindaB0279,   We do not currently have any specific problems with a Big Commerce integration. If you are experiencing any issues related to installing/using the Big Commerce integration I would start by reaching out to their support to see if they can provide any insight as they are the developers of the integration. If there is a problem their developers are welcome to reach out to use for assistance in resolving the issue. ... View more

Hi @jithing62,   Thank you for reaching out to Constant Contact's API Support.   We had some intermittent service issues on 11/14/18; however those should be corrected now. If you are still having issues I would suggest to reach out to us at webservices@constantcontact.com. Please provide us with any relevant information to what your application is doing when you are receiving that error message. ... View more

Hi @RVCOES,   If you are using our survey product you would need to manually export a csv file. There are no plans to add the survey product to the v2 API. ... View more

Hi @MischaG3,   I used Excel to create that file. Are you using Excel, or some other program such as Numbers, or some proprietary program? ... View more

Hi @MischaG3,   I used this file to import with our tester page and it worked successfully.     ... View more

Hi @MischaG3,   If you have not already done so please send us an email at webservices@constantcontact.com with your csv file. I have been able to successfully import using our tester page and Postman so I would like to try with your file next. ... View more

Hi @JohnR8516,   Thank you for reaching out to Constant Contact's API Support.   Our emails will always need to be scheduled and sent to a contact list. We are looking in to options to allow the content of an email campaign to be dynamically changed based on the contact profile; however the email campaign will still need to be scheduled to a contact list. ... View more

Hi @nightowlromance,   At this time we do not have a feature like this on our roadmap, but I will take this suggestion and show this thread to our product managers so they know of your interest. It sounds like it would make great new feature to me! ... View more

Hello @user54770,   Thank you for reaching out to Constant Contact's API Support.  Our API can be used with PHP. I would recommend that you take a look at our documentation which includes a PHP SDK along with sample code. Our documentation can be located here:  https://developer.constantcontact.com/docs/developer-guides/overview-of-api-endpoints.html   While Constant Contact does not write the code for you we are here to assist in your own development. If you have any questions when using our API feel free to reply to this email with those questions ... View more

Hi @WilmaS37,   Thank you for reaching out to Constant Contact's API Support.   The company field is one of our default fields on a contact profile and the name of that field cannot be changed.   If you are using the sign-up form that is provided with the Constant Contact account then you can use a custom field and name it Organization to collect that data. You can also do this to mimic a message field, but please keep in mind the maximum character limit for that field through the sign-up form is 50 characters. ... View more

Hi @MerrellM and @MyronS,   Constant Contact does not have a listserv style option at this time. To my knowledge we are not currently looking to develop this in house; however I'm happy to submit your request to our developers and let them know of your interest. ... View more

Hi @JohnW4437,   The initial token requires user interaction; this was also the case with our v2 API. There was no way you could get an Access Token with our v2 API that did not involve the owner of the Constant Contact account interacting and granting permission to your application.   When using the v3 API this initial token will also require user interaction, but that is the only time that it will be required. After you have the initial token you can store that data just like when using the v2 API. However; after two hours have passed you will be prompted that the token has expired. In that instance you will then need to go through the refresh portion of the v3 oAuth. The refresh portion does not require interaction from the user.   When doing the refresh part of oAuth you will be provided with a new Access Token which you will replace the original token with and it will last for two hours. After which you will need to go through the refresh portion again. Please keep in mind the refresh portion can all be coded to happen automatically so that it does not require any interaction from the developer or the user.   You can see both a cURL and PHP example of the full oAuth process here. ... View more

Hi @JohnW4437,   The Access Token with our v2 API technically expires and it can be set to expire quicker, but the default is  315359999 seconds which is about 10 years. You can view this in our documentation here. Search for "Access Token Response" and it is in that section.   When we released our v3 we decided that wasn't the most secure of expiration timeouts so we changed it to expire quicker. However; once you get the Access Token while you will not want to hard code that anymore you can still write your code to refresh that automatically without any further user interaction. ... View more

Hi @JohnW4437,   Our v2 API required user interaction for authentication as well. The difference is the v2 API did not expire for a long time where as the v3 API expires in about 2 hours. However; once you do the initial user interaction (which was required in v2) then any additional refresh can happen automatically if you write your oAuth code correctly.   The part of oAuth in both v2 and v3 API that needs to have user interaction is when the user logs in to their Constant Contact account and clicks allow. After this everything else can be automated. ... View more

Hi @ErikT825,   Our v3 API has limited release. The contacts endpoints are available, but as you noticed there is currently not a way to add tags. Our engineering teams are comparing the use of tags versus segmentations in the UI and will implement which ever one does better in the v3 API. ... View more

I'm not sure exactly which language you are using; however if you were to make this a generic http request like the original message says this is what it would look like.   https://visitor2.constantcontact.com/api/signup?ca=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&email=email@sample.com&first_name=Joe&list_1=xxxxxxxxxx&list_2=xxxxxxxxxx ... View more

Hi @TomB02198,   Please keep in mind as the subject of this post lists that this method is deprecated so support is very limited.   Your lists need to be in an array with each one having a different name. Here is an example: 1. { 2. "contact_lists":["list_id1","list_id2"], 3. "list_name":"list_name", 4. "source":"My App" 5. } contact_lists : array : Array of Contact List Ids that the new contact will be added to. REQUIRED if list_name is not specified. list_name : string (255) : Specifies the name of the list that the new contact will be added to. The Contact list is created if it does not exist. REQUIRED if contact_lists are not specified. ... View more

Hi @HowardG197,   Thank you for reaching out to Constant Contact's API Support.   If you use an email template from our website UI you will not be able to use the API to edit or add content to that email template. In order to use the API to edit an email you will want to use what we call an custom code email. That is an email that uses your own HTML. You can read our documentation for this here. ... View more

Hi @Headz_Up,   I was able to just register a new application and get a new API Key. What error message are you getting when you visit that page? Can you provide a screenshot? ... View more