Hi @SteveG3083,   Which CRM are you using? Constant Contact is not a CRM so that type of functionality is not built in to our system. You can retrieve that information through our API, or there are third party option that have already done the coding work for you. You may want to consider checking out our Marketplace for some options that are already there. Also look in to Cazoomi as they are a company that specifically works as a middle company to integrate two other companies. As an example Cazoomi can retrieve data from Constant Contact and send it to another program such as Excel, or a CRM. ... View more

Hello @NCJTC,   Let me work on this and see what I can come up with. ... View more

Hello @JamesB5231,   You can pull this information from our API if you choose. You would have to do a GET on the contact(s) and then take the data from that result and put it in your website form.   If you are looking at the Contact Detail variables from within an email campaign preview then it will only show the account holder's information. Those variables only populate the subscribers details when the email campaign is sent live.   If you want to use our API I highly encourage you to go through our documentation and if you have any questions reach out to use at webservices@constantcontact.com. ... View more

Hello @SteveG3083,   Are you trying to do client flow authorization or server flow authorization?   If you are doing client flow then you need your response_type to be token. example: https://oauth2.constantcontact.com/oauth2/oauth/siteowner/authorize? response_type= token &client_id=< your_API_KEY >&redirect_uri=< your_encoded_redirect_URI >   If you are doing server flow then you do need to use the response_type as code, but you also need to make sure that you are using an encoded redirect URI. Let me give you an example of what I mean.   example: https://oauth2.constantcontact.com/oauth2/oauth/siteowner/authorize?response_type=code&client_id=<your_API_KEY>& redirect_uri=https%3A%2F%2Flocalhost ... View more

Hello @CGITech,   If you are using the Salesforce App that was created by Constant Contact the reason you would be getting the error is because it is no longer supported. We have stopped support of that app and suggest to use the third party app from Cazoomi. ... View more

Hello @thecompliancestore.com,   Thank you for reaching out to Constant Contact's API Support.   I am not specifically familiar with ARForms so I tried to look up steps on how to integrate them and Constant Contact. That information seems to be only for customers with an account so I could not view it. I am happy to offer assistance, but I will be limited in what I can offer and you might be best served by contacting ARForms support directly.   Is there an error message when attempting to connect the the plugin? Is the form asking for any additional information? ... View more

Hi @RPC,   I will run this by the team and see about changing the documentation. Thanks for the feedback. ... View more

Hello @First-NameL28254,   Thank you for reaching out to Constant Contact's API Support.   We currently have not had other reports of this issue. Can you please let me know the website that your sign-up form is located on? If you prefer to keep this private feel free to email us at webservices@constantcontact.com. ... View more

Hello @RPC,   Thank you for reaching out to Constant Contact's API Support.   You will want to GET the list IDs once and store them. Retrieving them all the time is eating up your API calls and is not needed unless you are constantly changing your list names.   The redirect URI is for authorization needs. It does not affect development unless you are not comformtable with where you have it being redirected to during authorization. You are welcome to create one API key for development and one API key for live use. ... View more

Hello @TrentA,   That link is just for updating a contact. It sounds like this is a new integration so I highly suggest switching to our v2 API. However; if you wish to continue with the v1 API please understand since it is deprecated there are no updates or fixes to this version.   You would need to do a GET in order to retrieve the Contact ID. That documentation can be found here. ... View more

Hello @TrentA,   New contacts use POST which is what you are already doing, and they can either be added with ACTION_BY_OWNER or ACTION_BY_CONTACT. Since this issue is with adding in a contact that was deleted is must be done with a PUT and it must be done with ACTION_BY_CONTACT. ... View more

Hello @ddg5,   I can set it up so that you are emailed once the issue is corrected. However; for transparency purposes since this is not a breaking issue it will be given low priority as we are currently developing our v3 API. ... View more

Hello @ddg5,   This is an issue that we have recently found that only occurs when creating an email through the API. There is a work around, but it requires you to log in to the website UI.   - Log in to the Constant Contact account via the website. - Open the email to edit and go to Message Footer. - Click Preview & Test. The correct country should now display.   I will make sure our engineers know you are being affected by this as well. ... View more

Hello @TrentA,   Your XML is missing several components and the formatting is not the same as the example listed in the link given in the previous reply. If this is an already established integration then I would go over the document I previously linked and double check on the example XML listed. If this is something you are setting up new I suggest to switch to our v2 API which is easier to work with.   Our v2 API documentation can be found here. ... View more

Hello @ddg5,   Thank you for reaching out to Constant Contact's API Support.   What are you submitting for the country code? ... View more

Hello @TrentA,   Based on the extended URL you are using our v1 API. While that version of the API is technically deprecated I can provide you with a link to the old documentation if needed. The basis of the issue however; is that since the contact once existed in the account and you are trying to bring them back in to the account you are updating that contact which requires the use of a PUT and not a POST. Most likely the opt-in source will also need to be listed as ACTION_BY_CONTACT.   <OptInSource>ACTION_BY_CONTACT</OptInSource>   Here is the link to the deprecated documentation. Click Here ... View more

Hello @MichaelW4218,   Based on your description it sounds like these checkboxes indicate some information that you want to show up in the contact's profile. An example would be if I put a check mark in the box for apples and then you looked at my contact profile you want to see something that says I marked the apple box. Am I understanding this correctly?   If so then you would want to use custom fields to represent check boxes. Our current API does not allow you to use custom names for these fields are you are limited to use the names of custom_field_x where x = 1 through 15. However; we are developer our v3 API which will allow the use of custom names for custom fields.   You can reference the API documentation for submitting a contact with custom fields here: https://developer.constantcontact.com/docs/contacts-api/contacts-collection.html?method=POST or https://developer.constantcontact.com/docs/contacts-api/contacts-resource.html?method=PUT depending if you are creating the contact new or updating the contact. ... View more

Hello @MomiA,   Constant Contact has not created an integration with neither OneDrive, nor SharePoint. I checked on the Marketplace and did not see anything listed either. You may want to check out the companies Cazoomi or Zapier as there is a good chance that they will have created integrations with OneDrive or SharePoint. ... View more

Hello @ThomasH535,   The our system does allow just one note. Through the API you can replace the note by including the note ID in your JSON payload along with the note itself. This will overwrite what is currently held in the note section for that contact.   Here is an example of what the JSON would look like; the ID is of course going to be different for each contact and you would retrieve that by doing a GET for the contact.   "notes": [{ "id": "a7a2f550-4249-11e7-b82d-d4ae5292c38a", "note": "replacing my new note" }] ... View more

Hi @MomiA,   I have not seen an integration with Microsoft Powerapps yet, but that does not mean someone has not created one. Our API is a RESTful API so it should work in integrating with what you have already. You could use our API to retrieve the information and put it in your own database then create a .csv file from that, or based on the screenshot provided it looks like there is a way to connect the two APIs together. I am not personally familiar with Microsoft Powerapps and how to do that, but our department will offer assistance where we can.   I suggest to start by looking at our API documentation which can be found here. https://developer.constantcontact.com/docs/developer-guides/overview-of-api-endpoints.html ... View more

Hello @ManikRatnaS,   You can sign-up contacts through the API and as long as they are added to a list that has the Welcome Email turned on in the Constant Contact account and the sign-up is created with the ACTION_BY_VISITOR parameter then the Welcome Email will be sent.   The API does not create or schedule the Welcome Email itself. That will have to be done by logging in to your Constant Contact account directly. ... View more

Hello @StephanieW204,   I have tested that endpoint and have not been getting any errors. Are you sending any specific payload data? Is there a website I can view the sign-up form and test it out?   If you would prefer to keep the website private or any other information feel free to email us at webservices@constantcontact.com. ... View more

Hi @RafaelR072,   Due to the information that is needed to figure this out we will be reaching out to you from webservices@constantcontact.com. ... View more

Hello @First-NameL54555,   When doing a Bulk export you must specify the list you are retrieving the contacts from, so it is assumed you would already know which lists you are viewing.   I understand the desire to see all lists that an contact is on and that information is not available with the Bulk method; only when using the Contacts endpoints. ... View more

Hi @ImtiazM,   While this issue is not related to our API I can try to give some information, but your best option would be to call in to our support department if the issue persists.   Generally that error will occur when you are trying to create a link to a website and the URL that is being used is invalid. An example would be a URL that is missing the .com/.net/etc. at the end, or if you are editing the HTML code of an email the HTML may not be formatted correctly. ... View more

Hello @First-NameL54555,   The answer is not quite as straight forward as I would like; it depends on if you use Constant Contact (CTCT) as your primary database or if you use a local database as your primary.   If CTCT as your primary then that is where you would keep everything updated and you would need to do a GET on your contacts prior to making any changes to them. That way you can make sure you have the most up to date information.   If you use a local database as your primary then you can skip doing the GET first as your most up to date information is what you are already working with. Just make the modifications to your data and then do the PUT as needed.   An email campaign does not need a new contact list per each campaign. You would create a contact list(s) as needed to segment your contacts. When you are ready to schedule your campaign you then select the list(s) as appropriate for that campaign. You can then just add/remove contacts from the lists and retain the same list names and reuse them.   If you will be updating large numbers of contacts then the Bulk method is probably the best option as it will allow you to update in a single call. However; if the rate limit is a concern we can look in to other options for you. The most common option is for you to become a Technology Partner with CTCT. That information can be found here. https://www.constantcontact.com/partners/technology     ... View more

Hello jasamson, While there might have been a system delay once to cause the spinning if it has happened twice in the same place then I would definitely reach out to Bloom and check with them. They could have a hiccup in their service or coding that is causing the delay at that particular section. ... View more