About Jimmy_D

Jimmy_D · ‎09-12-2019

Hello @user35957, Thank you for reaching out to Constant Contact's API Support. A 400 error is not related to your rate limits; you would be receiving a 403 error if you were hitting your rate limits. A 400 error indicates that the data being sent is not formatted correctly or is missing something. Feel free to post a code snippet of what you are submitting and we can look for the cause.

Jimmy_D · ‎09-12-2019

Hello @GregC245, Thank you for reaching out to Constant Contact's API Support. Once you have obtained your Access Token you want to send that with your API calls as the Authorization Bearer token. How are you using your the Access Token in your call?

Jimmy_D · ‎08-30-2019

Hi @RebeccaMonteleone, The API does not give the data in the same way. Any of the reporting endpoints will provide you with the contactID and not the email address, name, etc. of the contact. You would then use the contactID to retrieve the details of the contact and put that information together in your database. The API is designed to provide the information so you can populate it on your end and then manipulate it in any manner you need. Here is an example of how I might accomplish what you are looking to do. I would GET all campaigns that have been sent so you have those campaignIDs. https://developer.constantcontact.com/docs/email-campaigns/email-campaigns-collection.html?method=GET Then you can use the campaignIDs to GET the sent reports. https://developer.constantcontact.com/docs/campaign-tracking/send-activities-collection.html?method=GET The sent report shows you both the contactID and the email address. If you then want all of the information you have for the contact (such as names, physical address, etc.) you can GET the contact information. https://developer.constantcontact.com/docs/contacts-api/contacts-resource.html?method=GET You would store all of this data in your own database and put it together in whatever report format that you want.

Jimmy_D · ‎08-28-2019

Hello @JWCompton, Thank you for reaching out to Constant Contact's API Support. The method you are using to put together your API call is including the API Key; that method is not valid for our v3 API. Here is an example of a cURL for the Bulk Activity to Export contacts. curl -X POST \ https://api.cc.email/v3/activities/contact_exports \ -H 'Accept: text/csv' \ -H 'Content-Type: application/json' \ -H 'Authorization: Bearer {access_token}' \ -H 'Cache-Control: no-cache' -d '{ "list_ids": [ "f5cb02a0-88c7-11e5-9497-d4ae5275b546" ], "fields": [ "email_address" ], "status": "active" }'

Jimmy_D · ‎08-26-2019

Hello @RebeccaMonteleone, Thank you for reaching out to Constant Contact's API Support. You can find our v2 API documentation here: https://developer.constantcontact.com You will want to specifically look at the sections of the API docs related to https://developer.constantcontact.com/docs/campaign-tracking/email-campaign-tracking-.html. Please keep in mind the API does not provide a single Excel file like our website UI does. It will provide the raw data in a JSON format which you can then put in Excel or any other database you wish to use.

Jimmy_D · ‎08-26-2019

Hi @Ousmene, I've separated this post from its original as the original post is related to content that is no longer available and does not apply to this topic anymore. Please look over this FAQ and pay attention to the second to last paragraph. For ease of reference I've included the relevant content here. https://knowledgebase.constantcontact.com/articles/KnowledgeBase/18265-Create-a-Sign-Up-Form-with-the-new-sign-up-form-experience?lang=en_US Keep in mind that some of the Inline Sign-up Form's styles can't be customized before pasting it into the code of your website; it relies on the styles built into your website. To change the appearance of the sign-up form beyond the background and button color, you have to choose a new theme or update the CSS in your website. Your webmaster or the support for your website builder can also help you with this.

Jimmy_D · ‎08-23-2019

Hi @JohnD16884, You can export the custom fields; however I noticed it is not listed in our documentation, or the schema on our API Reference page. We are still working on the details at this point; however you can export all fields by not specifying the "fields" section at all. This will export every field including custom fields. Here is an example of what I used, of course the contact listID will be different for you. { "list_ids": [ "f5cb02a0-88c7-11e5-9497-d4ae5275b546" ], "status": "active" }

Jimmy_D · ‎08-23-2019

Hi @JesseS442, I do not recall that always being set to read only. I will check our previous versions to see if/when we changed it and see if we can get it set correctly. We are always happy to hear any feedback on our documentation so that we can improve it. You can post the feedback here or email us at webservices(at)constantcontact(dot)com.

Jimmy_D · ‎08-22-2019

Hello @JesseS442, Thank you for reaching out to Constant Contact's API Support. You need to set the contact listID in the same call that you create the email campaign, or you can make a PUT to update the email campaign and add the list after it is created. Check this part of our documentation for " sent_to_contact_lists". https://developer.constantcontact.com/docs/email-campaigns/email-campaigns-collection.html?method=POST Once the contact list is set then you should be able to schedule it without error.

Jimmy_D · ‎08-19-2019

Hello @user976694, Thank you for reaching out to Constant Contact's API Support. While there are no current plans to retire the Tags feature, we don't have immediate plans for any new development involving our Tags feature at this time. Our v3 API does have advanced Custom Fields features, which work well with our new Segments feature allowing you to easily segment out your list and replicate the behavior of Tags. See here for details on our Segments feature: http://knowledgebase.constantcontact.com/articles/KnowledgeBase/25205-Define-Your-Own-List-Segments

Jimmy_D · ‎08-16-2019

Hello @BarryB854, Thank you for reaching out to Constant Contact's API Support. The custom field does need to be in an array. Here is an example of the JSON. "custom_fields": [ { "name": "CustomField1", "value": "Has control of $25 million budget" } ] You can find this in our documentation under the Structure section. https://developer.constantcontact.com/docs/contacts-api/contacts-collection.html?method=POST Please keep in mind that your custom field names need to use the correct naming convention for the v2 API which is listed in the documentation.

Jimmy_D · ‎08-15-2019

Hi @JohnD16884, We are working on getting everything updated. I did some testing and here is what is needed to do an export. - POST: https://api.cc.email/v3/activities/contact_exports -- This requires the correct body to be included. -- You will receive results shown below. note: the link labeled self = activity ID and link labeled results = filed ID { "activity_id": "9da45782-bee4-11e9-96cf-d4ae52843aae", "state": "initialized", "started_at": "completed", "completed_at": "2016-01-23T13:48:44.108Z", "created_at": "2016-01-23T13:48:44.108Z", "updated_at": "2016-01-23T13:48:44.108Z", "percent_done": 75, "activity_errors": [ "Message describing the error condition." ], "status": { "items_total_count": 8751, "items_completed_count": 351 }, "_links": { "self": { "href": "/v3/activities/9da45782-bee4-11e9-96cf-d4ae52843aae" }, "results": { "href": "/v3/contacts_exports/9da2b17a-bee4-11e9-96cf-d4ae52843aae" } } } - GET: https://api.cc.email/v3/activities/{activity_id) -- You will get a results page that looks similar. Specifically look for "percent_done" and make sure it says 100 { "activity_id": "9da45782-bee4-11e9-96cf-d4ae52843aae", "state": "initialized", "started_at": "completed", "completed_at": "2016-01-23T13:48:44.108Z", "created_at": "2016-01-23T13:48:44.108Z", "updated_at": "2016-01-23T13:48:44.108Z", "source_file_name": "2016-21-04-contact_import.csv", "percent_done": 100, "activity_errors": [ "Message describing the error condition." ], "status": { "items_total_count": 2200, "items_completed_count": 2100, "person_count": 8750, "error_count": 0, "correctable_count": 0, "cannot_add_to_list_count": 0, "list_count": 3 }, "_links": { "self": { "href": "/v3/activities/9da45782-bee4-11e9-96cf-d4ae52843aae" }, "results": { "href": "/v3/contacts_exports/9da2b17a-bee4-11e9-96cf-d4ae52843aae" } } } - GET: https://api.cc.email/v3/contact_exports/9da2b17a-bee4-11e9-96cf-d4ae52843aae -- This should give you a result of the email addresses you requested.

Jimmy_D · ‎08-14-2019

Hello @JohnD16884, Thank you for reaching out to Constant Contact's API Support. It appears there are some differences in our documentation. The documentation says you need to add the word "activities" before the word "contact_exports" in the endpoint URL. Let me test this and reach out to our developers to see which one is the correct way and get this taken care of.

Jimmy_D · ‎08-12-2019

Hi @JohnF25, The forms provided by Constant Contact work with a single contact list. If you are looking to use multiple contact lists and use a check box system you will either want to use a third party sign-up form, or you will want to create your own sign-up form using our API. For a WordPress site I know there are a few different plugins that work with Constant Contact that are created by third party companies and they offer check box forms however; I do not know the exact names of the plugins.

Jimmy_D · ‎08-07-2019

Hello @RamonR560, Thank you for reaching out to Constant Contact's API Support. You would use "state_code" if you use the "country_code" and set it to US, or CA. If you do not use the "country_code" or set it to null then you would use "state". If you are updating a contact that previously was set to US, or CA and your entry is "country_code": "", (like the example you provided) then it would be taking the previous data that was in the Constant Contact account. Since the version with "state_code" is working that leads me to believe this contact was previously set with an address in the US, or CA. I would do a GET on this contact and see what their previous address information shows.

Jimmy_D · ‎08-01-2019

Hi @Retrotec, The Authorization header is similar to a password. That is just telling the receiving server "here is my authorization to do this action". There should be more information sent along with that header which should be in a body section. That is where you will find what is actually trying to be done. If you can find that it will give us a clue as to what is going on.

Jimmy_D · ‎07-24-2019

Hi @user914461, I will email you directly since at this point we need to do some troubleshooting that will require information that should not be put on a public forum.

Jimmy_D · ‎07-23-2019

Hello @user620331, Thank you for reaching out to Constant Contact's API Support. Our v3 API requires TLS 1.2 so this error indicates that your website is not using the correct level of security.

Jimmy_D · ‎07-23-2019

Hello @user620331, Thank you for reaching out to Constant Contact's API Support. Our API documentation does have PHP code snippets for every step in the oAuth2 flow. https://v3.developer.constantcontact.com/api_guide/server_flow.html#step-1-create-an-authorization-request-url

Jimmy_D · ‎07-23-2019

Hello @user620331, Thank you for reaching out to Constant Contact's API Support. An unsubscribed contact cannot be on a list; only active contacts are members of a list. You would need to update the contact with a PUT and during that API call you would specify the listID that you wanted to add the contact to. If you want to keep the contact unsubscribed then they would remain not on a list.

Jimmy_D · ‎07-22-2019

Hi @user914461, A phone call is generally easier which is why I recommended it; however if that is not an option for you then we will do our best using this method. The error message you are seeing is pretty straight forward. It is indicating that you are not logged in with the primary business account owner login. Often with Mindbody accounts there are multiple usernames and not all of them have the same level of access. Even when there is just one user there can be two usernames. One username is the main business level (provides access to APIs, billing, account services, etc.) while the username that most people use is the one that manages contacts. Here is an FAQ that will help identify if you are logged in with the correct username. CTCT FAQ Mindbody FAQ

Jimmy_D · ‎07-18-2019

Hello @ElizabethF8405, Thank you for reaching out to Constant Contact's API Support. We do not have a testing environment available to developers. You are welcome to email us at webservices(at)constantcontact(dot)com and we can discuss other options.

Jimmy_D · ‎07-15-2019

Hi @user914461, That screenshot is completely different from the first one you posted. That screenshot is from the Constant Contact integration. For that one you use the Mindbody Site ID. If you are having problems connecting that integration I would highly suggest you call in to our support department so they can assist you. You can reach them at 866-289-2101.

Jimmy_D · ‎07-08-2019

Hello @user914461, Thank you for reaching out to Constant Contact's API Support. That looks like you are trying to use the integration created by MindBody Online. You will need either a v2 API Key, or an Access Token. Since they did not use either of those words I can't be certain which one they want. We've written an article with step by step instructions on how to get the API Key and Access Token. Please look over the article and follow through with the steps.

Jimmy_D · ‎07-08-2019

Hello @SeanD6896, Thank you for reaching out to Constant Contact's API Support. In order to troubleshoot this we will need some information best kept private. I will reach out to your through email.

Jimmy_D · ‎06-27-2019

Hi @annshall, To change the drop down list to a single list you would want to check around line 136. This is where the current code is that creates the drop down list. As for the autoload.php that is a file that is located in the https://github.com/constantcontact/php-sdk/tree/master/src/Ctct. Please make sure you go through the full installation to ensure that you get all the files that are needed.

Jimmy_D · ‎06-26-2019

Hello @YosvaniA, Thank you for reaching out to Constant Contact's API Support. Similar to your other question. Once the contact already exists you will need to now use a PUT to update the contact and add the new contact listID to the contact. Please keep in mind when doing this update that you must include all listIDs that the contact is suppose to be a member of. If you do not include a listID that will remove the contact from the missing listID. https://developer.constantcontact.com/docs/contacts-api/contacts-resource.html?method=PUT

Jimmy_D · ‎06-26-2019

Hello @YosvaniA, Thank you for reaching out to Constant Contact's API Support. Our system does a soft delete of contacts which means the email address still technically exists in the account. In order to use it again instead of creating that contact with a POST you would update it with a PUT. If you are using our v2 API then you would use this endpoint. https://developer.constantcontact.com/docs/contacts-api/contacts-resource.html?method=PUT

Jimmy_D · ‎06-20-2019

Hi @VC1977, This thread is several years old and refers to our v1 API which is deprecated. Are you using the v1 API and encountering this issue, or are you using our v2 or v3 API? If you are using our v1 API I would highly recommend to look in to updating to one of our other versions.

Jimmy_D · ‎06-20-2019

Hello @user70735, Thank you for reaching out to Constant Contact's API Support. I'm going to assume you are using the v2 API since our v3 API cannot currently schedule an email campaign. Please check the below URL for the appropriate documentation. On that page look for sent_to_contact_lists. This is the name of the property used to add the contact list. https://developer.constantcontact.com/docs/email-campaigns/email-campaigns-collection.html?method=POST

About Jimmy_D

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