Hello @ElizabethF8405,   Thank you for reaching out to Constant Contact's API Support.   We do not have a testing environment available to developers. You are welcome to email us at webservices(at)constantcontact(dot)com and we can discuss other options. ... View more

Hi @user914461,   That screenshot is completely different from the first one you posted. That screenshot is from the Constant Contact integration. For that one you use the Mindbody Site ID. If you are having problems connecting that integration I would highly suggest you call in to our support department so they can assist you. You can reach them at 866-289-2101. ... View more

Hello @user914461,   Thank you for reaching out to Constant Contact's API Support.   That looks like you are trying to use the integration created by MindBody Online. You will need either a v2 API Key, or an Access Token. Since they did not use either of those words I can't be certain which one they want.   We've written an article with step by step instructions on how to get the API Key and Access Token. Please look over the article and follow through with the steps.  ... View more

Hello @SeanD6896,   Thank you for reaching out to Constant Contact's API Support.   In order to troubleshoot this we will need some information best kept private. I will reach out to your through email. ... View more

Hello @user70735,   Thank you for reaching out to Constant Contact's API Support.   I'm going to assume you are using the v2 API since our v3 API cannot currently schedule an email campaign.   Please check the below URL for the appropriate documentation. On that page look for  sent_to_contact_lists. This is the name of the property used to add the contact list.   https://developer.constantcontact.com/docs/email-campaigns/email-campaigns-collection.html?method=POST ... View more

Hello @VincentB,   Thank you for reaching out to Constant Contact's API Support.   The endpoints to schedule an email campaign with our v3 API have not yet been implemented. They should be released soon. You can keep an eye on our Release notes for updates. ... View more

Hello @BoF04,   Thank you for reaching out to Constant Contact's API Support.   You have a line that shows as "id": "1076292947", which is causing the problem. When doing a PUT having the contactID in the request body is not required. While this matches the contactID and it should not be causing a problem it is. When I tested this I had to remove this line before your JSON worked. ... View more

Hello @VAFBM,   Thank you for reaching out to Constant Contact's API Support.   Based on our settings/documentation and testing; the Refresh Token does not expire. Please keep in mind our production tokens have not gone more than 12 months, but they are not supposed to expire. ... View more

Hello @dwarde,   Thank you for reaching out to Constant Contact's API Support.   When moving to live did you change/update the redirect URI when doing oAuth? It sounds like your Access Token is not approved to make whatever changes you are asking it to make. ... View more

Hi @ShirleyB611,   For security and data reasons our system does not do a hard delete. If your contact has requested a hard delete of their data due to GDPR you will need to reach out to our support department for the process.   Here is a blog with more details on how Constant Contact is set up to work with GDPR which may also help answer any other questions you may have. https://blogs.constantcontact.com/gdpr-how-to-comply/ ... View more

Hi @DanielC171 and @ArthurB21338,   If you are receiving this error still then it would be due to an issue with the call or the data being sent as we are not currently experiencing a system issue that would cause this.   I would verify that your code is correctly retrieving the Access Token and you can make a call with a new Access Token then attempt going through the refresh flow. If the error only occurs after going through the refresh flow verify that you are correctly replacing the old Access Token with the new Access Token.   If you are still having issues it would be beneficial to see a code snippet. Generally we recommend to email us at that point (webservices@constantcontact.com); however you are welcome to post the code here as well. ... View more

Hello @JeryC,   Thank you for reaching out to Constant Contact's API Support.   Once an email is sent you can use our v2 API to check the reporting stats for Opens.  https://developer.constantcontact.com/docs/campaign-tracking/open-activities-collection.html?method=GET ... View more

Hello @user87649,   Thank you for reaching out to Constant Contact's API Support.   You didn't specify which version of the API you are using; however in both versions we list our error code of 409 http.status.email_address.conflict . This error occurs when you attempt a POST on an email address that already exists in the account.   Based on your description you should be getting this error as you are trying to create a user with an email address that you already added to the account and deleted. Our system does not do a hard delete. You should be doing a GET on the email address first to see if the email address exists in the account first. If it does not exist then you can do a POST to create the contact. If it does exist then do a PUT to update the contact.   If you have any questions feel free to email us at webservices@constantcontact.com. ... View more

Hello @RebeccaMonteleone,   Thank you for reaching out to Constant Contact's API Support.   Our v3 API is still being developed. The reporting endpoints are not yet available. We do not have a timeframe for them at this point. In regards to you moving to the v2 API; that depends on how quickly you need access to those endpoints. They should be available this year, but beyond that I cannot give a better eta. ... View more

Hi @QualityAssurance2,   This was answered on your other post so I will just link to that answer.   https://community.constantcontact.com/t5/Developer-Support-ask-questions/Error-trying-to-update-contact/m-p/330610#M11617 ... View more

Hi @QualityAssurance2,   This error generally occurs when the account does not have a verified email address set to receive billing information. You need to ensure you have a verified email address on the account and also ensure the billing section is set with a valid email address. This is generally done by logging in to your Constant Contact account and going to the My Account area by clicking in the upper right. ... View more

Hi @user37310,   Thanks for reaching out to Constant Contact's API Support.   You emailed us for support on this and since it can contain some sensitive information we will continue our work in those private emails. I also edited your original post to remove your API Key from public view. ... View more

Hi @AprilD761,   Your code looks correct. You would get an error if somehow the $refreshToken was accidentally pulling in the Access Token instead of the previous Refresh Token. Since we cannot see the rest of the code I would ensure it is pulling in the correct value. ... View more

Hi @IntegrationT4 and @ERICW916,   You can use a wildcard when setting the redirect URI in the application settings of your API Key. Then when you use the redirect URI in your actual call it will work with different parameters. Here is an example.   In the settings for your API Key set this as your redirect URI. https://localhost?id=*   When you add the redirect URI to the API call endpoint you can use different parameters in place of the wildcard. https://idfed.constantcontact.com/as/token.oauth2?code={authorization_code}&redirect_uri=https://localhost?id=5&grant_type=authorization_code  Your redirect URI will need to be encoded of course.  ... View more

Hello @BobbieW ,   Thank you for reaching out to Constant Contact's API Support.   Constant Contact has not created a first party integration with iMIS. I also did not see one listed on our marketplace. If you want to look in to having the integration developed you can either approach iMIS directly or you can again check out our marketplace to hire a developer.   https://marketplace.constantcontact.com/  ... View more