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Automated Email Series API Automation

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KevinW745
Rookie
0 Votes

Hi,

 

I want to use an Automated Email Series so that when a new user is added to a list, a series of emails are sent to that user. Is there a way to verify if an email was sent to a given user via the API?

 

Another question: Currently, It seems that Campaigns have a "current_status" property via /emails/{campaign_id}. Are Automated Email Series considered to be campaigns available to that api call? If so, what would be the "type" property. In the documentation, I only see: 

 

[Newsletter, Custom Code Email, Announcement, Product/Service News, Business Letter, Card, Press release, Flyer, Feedback Request, Ratings and Reviews, Event Announcement, Simple Coupon, Sale Promotion, Product Promotion, Membership Drive, Fundraiser]

 

Thanks!

1 ACCEPTED SOLUTION
Jimmy_D
Employee
0 Votes

Hello @KevinW745,

 

Thank you for reaching out to Constant Contact's API Support.

 

The Automated Email campaigns are not currently available through our API. They will be added in a future update; however at this time we do not have an ETA.


Regards,
Jimmy D.
Tier II API Support Engineer

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7 REPLIES 7
Jimmy_D
Employee
0 Votes

Hello @KevinW745,

 

Thank you for reaching out to Constant Contact's API Support.

 

The Automated Email campaigns are not currently available through our API. They will be added in a future update; however at this time we do not have an ETA.


Regards,
Jimmy D.
Tier II API Support Engineer
KevinW745
Rookie
0 Votes

Thanks for the response!

 

It's fine, there's no rush as we figured out a workflow that works.

FadyY8
Campaign Collaborator
0 Votes

Hey Kevin what is the workflow you came up with? I tried to automate this process and I got it to partially work (only when I am authenticated to their UI portal).  a normal website user would't know how to do all that so I am trying to make it within the server but can't find any responses

MichelleG3808
Rookie
0 Votes

Hello, can users added to an Automated Email campaign via API (Gravity Forms) able to receive drip campaigns yet?

Courtney_E
Moderator
0 Votes

Hello MichelleG3808,

_

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

_

Contacts added by 3rd party forms/integrations/plugins, are able to receive automated emails based on two factors: Whether the email is added to the account with a source of "contact" or "account (which is specified in the code by whichever 3rd party built the integration), as well as whether the automation is a Welcome Email or a List Join series.

_

If using a List Join series, and a contact added to the specified list, regardless of source, will be put into queue to receive the emails for that series.

_

Welcome Email and COI behaviors when using an API or a 3rd Party Integration/Plugin/Sign-Up form

https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5903-how-apis-affect-autoresponders...

_

For direct assistance with setting up an Automated Series in your account, you can reach out to our Support Team at 866-289-2101.

_

Please have a look and let us know if you have any other questions!


Regards,

Courtney E.
Tier II API Support Engineer

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user11344
Rookie
0 Votes

Hi,
Do we have any support to crate an automation using API ? 
And is there any way to send email/sms to one contact on occasion(Birthday) of another contact using automation? 

Courtney_E
Moderator
0 Votes

Hello user11344,

 

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

 

Currently there are no API endpoints available for email automation, so there is not a way to access reporting for any type of automated email or series externally.

 

While the request for automation endpoints is under review and consideration, our engineering team is only likely to consider future development for requests that generate very high customer interest/need. While we have had some interest in API endpoints for automation, nothing has been confirmed by that team as of yet. 



We also don't yet have any endpoints available for Constant Contact's SMS tools via our API at this time, as the SMS tools are a relatively new feature. 

 

Currently, the only way to collect SMS sign-ups via a sign-up form is by using Constant Contact's pre-built Lead Generation Landing Pages:

 

Enable SMS opt-in for a Lead Generation Landing Page

https://knowledgebase.constantcontact.com/articles/KnowledgeBase/45183-Enable-SMS-for-a-Lead-Generat...

 

The "sms_channel" property, and any other SMS related properties, that are listed for the Contacts endpoint within our documentation is currently only an element of the response schema (essentially, read only) when calling contacts, and cannot be added or appended via the API at this time.

 

However, while there is no ETA at this time, we are in the process of developing endpoints for the API related to SMS. 



For updates on which new features and endpoints have been released for Constant Contact's V3 API, you can stay updated by checking the Constant Contact V3 API Release Notes page:

 

V3 API - Release Notes

https://developer.constantcontact.com/api_guide/index.html

 

Please have a look and let us know if you have any other questions!


Regards,

Courtney E.
Tier II API Support Engineer

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If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
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