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Custom Report Errors

JenniferM477
Rookie
The ability to create custom reports is really important, and every time I have tried for the past few days, it errors out. There is no indication of why there is an error, it just has an unexpected error, which means I have to manually create the reports from the complete dataset.
2 REPLIES 2
KalleeK1
Rookie
0 Votes

This happens to me, too. it's been like this for years. 

John__B
Moderator
0 Votes

Hello KalleeK1,

 

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

 

I’m sorry to hear you’re running into errors while attempting to generate custom reports in our Events tool. As the Events tool is supported by our Tier 2 team, I will be opening a case with them to reach out to you within the next 4 business days. If you need a response sooner, you can reach out to our main support team using any of the methods on the following page and reference case #30241855.

 

Constant Contact Support:

https://community.constantcontact.com/t5/Contact-Support/bd-p/contact-support

 

Please have a look and let us know if you have any other questions!

 

Regards,


John B.
API Support Specialist
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