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Kindful Integration

KrishR4
Campaign Contributor
0 Votes

I am trying to connect Kindful and Constant contact to sync the contacts. I know that the lists in constant contact will be created as a group in Kindful. Constant contact also has tags assigned to the contact. How that will flow into Kindful contact profile and where it will be visible?

3 REPLIES 3
Zoe_H
Employee
0 Votes

Hello @KrishR4,

 

Thank you for reaching out to the Community! You will have to contact the third party in order to see how they store tags in their system. Thanks! 


Zoe H.
Community & Social Media Support

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KrishR4
Campaign Contributor
0 Votes

Hi Zoe,

 

Thanks for the reply. Constant Contact assigns the tags to the contacts same as lists. I would like to understand where does Kindful display that information. Can you please provide the documentation on integration API, so that I can look for the specific field?

Courtney_E
Moderator
0 Votes

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

 

According to the support documentation for the Kindful integration:

“Tags in Constant Contact will not sync with Kindful. These Tags will just live in Constant Contact.”

https://support.kindful.com/hc/en-us/articles/115011059447-Connecting-Constant-Contact

 

While Constant Contact’s V3 API does offer an endpoint for tags, based on the resource linked above, the integration developed by Kindful may not include that endpoint in their design. However, because this integration was developed by Kindful and not by Constant Contact, you’d need to contact Kindful directly for questions about their integration and how it connects to Constant Contact.

 

Support for Kindful can be found here:

https://support.kindful.com/hc/en-us/requests/new


Regards,

Courtney E.
Tier II API Support Engineer

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