OSDownloads connection to Contact Contact Lists on Joomla site

[SallyT97]

This suddenly stopped working around 16.03.23. Joomlashack tell me that the problem is with Constant Contact API and that they cannot get support so have stopped offering support to their Joomla clients. Can anyone help, please?

[Courtney_E]

Hello SallyT97,

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

Please note that Joomla  is a 3rd party product and not built or supported by Constant Contact, so we are limited in the support we can provide, but will try to answer any questions to the best of our ability as they pertain to Constant Contact’s API endpoints and functionality. Constant Contact makes these endpoints available for 3rd party developers to create integrations with our system.

However, if there is a specific function or action that this 3rd party integration is no longer performing (or if it's not working at all), we're happy to look into this with you and see if there's any additional insight or direction that we might be able to provide.

Feel free to email our team directly at webservices@constantcontact.com and reference case #30980670 with any additional details you are able to provide, such as how the integration connects with your account, what it's supposed to do, what has stopped working, and if possible, any related links you are able to provide regarding the integration you are using (such as any page they might have about the integration or how to connect/configure it) to give us a better idea of how to best assist you.

Please have a look and let us know if you have any other questions!