RESOLVED - Production Issue Notification - Jan. 24th 2024

[Aarron_G]

Beginning from roughly 12:55 PM ET today (Jan. 24th, 2024), we experienced an intermittent issue which caused some requests made via our V3 API to result in a '500 Internal Server Error' response. As of approximately 2:40 PM ET, this issue has been resolved; our V3 API is available and operating normally.

We apologize for any inconvenience this caused, and thank you for your patience while service was restored.

[AdamB7981]

Are those issues continuing today, 11:00 AM 1/25/24? I'm still having problems. 

[John__B]

Hello AdamB7981,

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

I can confirm that this issue did not persist into 01/25. We’ve followed up with you via email to request some additional information about the issue that you’re experiencing so we can assist in troubleshooting. If you haven't received our reply, please let us know via email at webservices@constantcontact.com, and reference case number 32013239.

Please have a look and let us know if you have any other questions!

Regards,