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RESOLVED - Production Issue Notification - Nov. 21st 2023

Aarron_G
Moderator
0 Votes

Beginning from roughly 11:30 AM ET today (Nov. 21st, 2023), we are experiencing an issue which is causing most requests made via our V3 API to result in a '500 Internal Server Error' response. Additionally, most attempts to access the 'My Applications' page within the V3 Developer Portal are also resulting in an error ("You've encountered an error! Sorry about that. Please try again in a few minutes.").

 

We apologize for any inconvenience this causes, and will update both our status page and this thread as we know more.

 

Thank you for your patience.


Aarron G.
API Support Engineer
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1 REPLY 1
Aarron_G
Moderator
0 Votes

As of approximately 12:35 AM ET, Nov. 22nd, this issue has been resolved. Our V3 API and Developer Portal are available and operating normally.

 

Thank you again for your patience.


Aarron G.
API Support Engineer
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
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