Your application needs to be updated

Campaign Contributor

My boss keeps getting a notification:


To improve security for our customers, Constant Contact has started using a new, enterprise-grade authorization management service and as of March 31, 2022, support for our previous service has ended. We will be retiring the previous service entirely on August 23, 2022 at which point your connection will be lost.

If you haven't already, you must update your existing application or create a new one. This includes updating your application code to use our new authorization and token endpoints. Failure to do so means you may lose connection to Constant Contact sooner than August 23. Access the documentation on how to update your application today.

Not sure which applications are affected? Log into your Constant Contact account, then visit the “My Applications” page in our Developer Portal. Only the user that registered an application is able to access it.

When I open My applications on the V3 API developer portal, I get no notifications telling me I need to update. I have gone through the New Application process several times while deactivating the previous iterations in a hope of getting this fixed (and to get the emails to go away).

What on earth am I missing?

Forgive me for being a novice.


I'm getting this same notification. I just emailed Constant Contact for help. 

Campaign Contributor

I have emailed them as well, I'll post when I get a reply.

0 Votes

Hello familiesforgood,


Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.


For privacy purposes regarding your account, we’ve followed up with you directly via email, but I wanted to close the loop here as well. If you haven't received our reply, please let us know via email at, and reference case number 30189879.


Please have a look and let us know if you have any other questions!



John B.
API Support Specialist
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