Can i unsubscribe someone?

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Member

Can i unsubscribe someone?

 
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3 REPLIES 3
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CTCT Employee

Re: Can i unsubscribe someone?

Hello @KevinK10,

 

Thank you for reaching out to the community!

 

It is very easy to unsubscribe a contact manually. First visit the Contacts page and search for the contact that you wish to unsubscribe. Click on the name of the contact that you wish to unsubscribe. You will then need to click on "edit" near the contact email address.

 

Contact_Edit_Step4.png

 

 

 

From this menu you will be able to manually unsubscribe this contact. Be sure to click "Save" to finalize the changes.

 

Here is a link to full instructions if you need further assistance.

 

I hope that this was helpful!

 

Please let us know if there is anything else we can do for you.

 

-Curtis P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Solution Provider

Re: Can i unsubscribe someone?

There is no longer a link that says 'Permission to Send' there.  Please advise. 

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Moderator

Re: Can i unsubscribe someone?

Hi @MitchS438 

 

It appears the screenshot in our previously reply is now outdated. This section of the contacts' detail pages has since been updated and even includes an edit button now.

 

2020-03-16_17-11-03.png

  

Do you see this edit button on your contact's detail page? If so, clicking "edit" will give you the drop-down to select unsubscribe. We have also updated our previous response to reflect this chance.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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