About Curtis_P

Hello @DebbieF68,   Thank you for reaching out to the community! I am sorry to hear that you have accidentally deleted your list. Unfortunately, we do not have a way to restore a list of contacts once it has been removed. However, if you have an email campaign that you have sent just to that list it can be restored from this campaign. You would simply need to click on the campaign name, choose the number of sent emails, then you can select all of the sent contacts and add them to a new list. I hope that this helps!   Please let us know if there is anything else we can do for you.     ... View more

Hello @Fike,   Thank you for your response!   This function is actually operating as designed. The reason that you must complete a live send of your campaign for this to work is actually quite simple. Until the campaign has been sent it will remain in a draft status, meaning that it is meant to be edited and is not in its final form. Once the campaign has been sent it is considered to be a final version in which a permanent URL can then be created for distribution. We apologize for any inconvenience; however, this is working as designed. I hope that this helps clear things up a bit.   Please let us know if there is anything else we can do for you. ... View more

Hello @KevinK10,   Thank you for reaching out to the community!   It is very easy to unsubscribe a contact manually. First visit the Contacts page and search for the contact that you wish to unsubscribe. Click on the name of the contact that you wish to unsubscribe. You will then need to click on "edit" near the contact email address.         From this menu you will be able to manually unsubscribe this contact. Be sure to click "Save" to finalize the changes.   Here is a link to full instructions if you need further assistance.   I hope that this was helpful!   Please let us know if there is anything else we can do for you.   ... View more

Hello @KathyG622,   Thank you for reaching out to us about this!   The option to view in web browser option has been discontinued in the Third Generation Editor. This is why you are not seeing the option in the header of your campaigns.   As an alternative you can make a copy of the campaign that you are sending and send this to a list with just your contact. Once this has been sent a share URL will be created. Copy and paste the share URL into the top of your email with the "View in browser" verbiage. We apologize for any inconvenience this may have caused!   Please feel free to reach out with any questions or concerns.       ... View more