We understand how important it is to easily connect with our support! Any further details you can share on the experience you had connecting, including the phrases you may have used is helpful information for us to track.
Because we have not heard back we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.
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Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams