[Event 2.0] Email all registrants and guests for an event

0 Votes

Please add the feature to email all people on an event list to notify guests of info regarding the event.

We've just discovered that in the new Events platform when someone registers (a registrant) and registers guests on their order, only the registrant gets a confirmation email. The guests do not. I opened a chat with Constant Contact and the agent told me that feature is missing in the new Events platform! The agent also said that if we try to email attendees through Constant Contact, for example to send parking instructions for the event, only the registrant gets the email and their guests do not, even though we collected guest email addresses. This is very frustrating and doesn't work for us. Please add the email feature back to the Events platform!
Status changed to: Acknowledged

Thank you for the idea. We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

Campaign Expert

PLEASE make this fix a priority!  Before you went live with your "new and improved" Events 2.0, this wasn't an issue.  This new issue is a primary reason why I've started looking to move to a different platform.  Nearly half of all my event registrations are guests of a primary registration...and being able to send follow-up information (such as parking details, or event reminders) and post-event information (such as slide decks) to the ENTIRE registration list is very important.  Currently, the only way I can do this requires about 20 additional steps and has doubled my work load...which is unacceptable.

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