Web site scan payment request

0 Votes
Please remove the request to pay for something I just pushed a button to see what would happen.
3 Comments
Caitlin_M
Administrator
Status changed to: Closed - No Action

Hi @NanLS. This message appears to let you know that a service (such as the SEO tool) is an add-on to your account and there would be an additional charge if you were to use it. This prevent hidden fees from occurring in your account. I see that nothing has been added so I will close this post.  

NanLS
Rookie

I'm confused???  We purchased your service on a yearly basis. Are we delinquent? If so please advise by emailing an invoice to:  and I will see that it is promptly paid.

Thanks,

 

Frankie_P
Moderator

Hi @NanLS it appears your account is currently disabled due to an invoice balance that is due. We suggest updating the payment method on file in the My Account section of your account. If you need assistance with this, or have any further questions please contact our Billing Support directly.

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