Contact list navigation, contact list alterations (global).
It is incredibly frustrating, when trying to edit multiple contact entries in a list that has several thousand entries, that a person has to click on the "next page" icon and load each individual sequential page until they reach their destination.
For example: I have approximately 49 pages in my contact list, with 50 contacts listed per page. If I want to get to page 26 of the list, I have to click on the next page icon 25 times, including waiting for the list to populate, just to get where I last left off. I will politely say that this is a bit annoying to say the least. Yes, I know I can change the number of entries displayed on the screen at one time, but it is far less efficient and slow to do it this way - and we only have about 2500 contacts. It must be a nightmare for even larger contact lists. Can't a "Jump to page __" field be included where a user can manually type in which page they want to go to?
Also, could a solution be implemented where an admin can globally change all address entries from "Other" to "Home"? Previously, before the website got revamped - for some incredibly awkward, silly, and frustrating reason - the default designation for all address entries (which cannot be changed by default) when a new contact was entered into the system was "Other". Since my co-worker did not pick up on this little fact when they were entering contact information, I now get the job of manually copying and pasting the information for EACH INDIVIDUAL CONTACT from the "Other" address field into the "Home" field.
Here's where you probably want to suggest the following, to 'fix' this problem: export the entire contact list to an Excel file, save the file locally, alter the fields within Excel, save the file, then wipe out the entire existing database in CC, and then upload the corrected contact list... but with the system in its current form and function, it does not inspire confidence in me for CC's ability to do this without issues. I'm not going to run the risk of corrupting the entire list of contacts and information contained within, simply because the API development team and/or the webpage designers didn't ever think of this as a realistic, real-world scenario that would arise.
Please fix these design flaws as soon as possible. Thank you in advance for your time and consideration in this matter.