About LAIIcdd.

LAIIcdd. · ‎05-27-2021

Contact data entry system - when I am inputting the data fields for each new person, and I scroll down to see the other sections included within the window... if I happen to scroll further down past the point than the "new contact" window has data/fields to display, it scrolls the background master list, therefore making a person have to stop and scroll again to find where they left off after the "wheel of fortune" lands wherever it feels like when the data is saved and the data entry window is closed. The data entry window is the active window when inputting/altering contact data... it should be the only window that can accept mouse commands. Is it to hard to disable input to the background while the active window is open, or at lease force the active window to accept all input until the contact file is saved?

LAIIcdd. · ‎05-26-2021

Some VERY helpful improvements would be as follows: 1) Contact navigation system.... There is a "next page" button at the bottom right of each page - why not have it at the top as well? When viewing contacts in the 250 or 500 contacts-per-page view mode, it seems pointless to have to scroll all the way to the bottom of each page just to advance to the next section of the contact list. a) also adding the abililty to manually type in the page that you want to visit would be wonderful. For example: if I am viewing contacts in 250 contacts-per-page mode, for our organization this means that we have 10 pages of contacts. Say I want to jump to the 6th page. Why is it required to click (and wait for the DB query to pull up the information, which also takes a while) on each following page until I finally get to the 6th page? Why can't I just type in a text box specifying which page I want to jump to? b) also adding the ability to search for a section of our entire contact list by a letter of the alphabet would be amazing. If I want to jump right to the section that has everyone whose last name starts with "M", why can't I? Or select all the contacts that have a specific area code? c) Why, when selecting which fields of contacts you want to view under the "Modify Columns" option, why is Phone Number not an accessible option? You give the option to add custom fields, so why not include a field that is already built in? I am having difficulty understanding this logic. 2) Contact data entry system - when I am inputting the data fields for each new person, and I scroll down to see the other sections included within the window... if I happen to scroll further down past the point than the "new contact" window has data/fields to display, it scrolls the background master list, therefore making a person have to stop and scroll again to find where they left off after the "wheel of fortune" lands wherever it feels like when the data is saved and the data entry window is closed. The data entry window is the active window when inputting/altering contact data... it should be the only window that can accept mouse commands. Is it to hard to disable input to the background while the active window is open, or at lease force the active window to accept all input until the contact file is saved?

LAIIcdd. · ‎03-29-2021

Contact list navigation, contact list alterations (global). It is incredibly frustrating, when trying to edit multiple contact entries in a list that has several thousand entries, that a person has to click on the "next page" icon and load each individual sequential page until they reach their destination. For example: I have approximately 49 pages in my contact list, with 50 contacts listed per page. If I want to get to page 26 of the list, I have to click on the next page icon 25 times, including waiting for the list to populate, just to get where I last left off. I will politely say that this is a bit annoying to say the least. Yes, I know I can change the number of entries displayed on the screen at one time, but it is far less efficient and slow to do it this way - and we only have about 2500 contacts. It must be a nightmare for even larger contact lists. Can't a "Jump to page __" field be included where a user can manually type in which page they want to go to? Also, could a solution be implemented where an admin can globally change all address entries from "Other" to "Home"? Previously, before the website got revamped - for some incredibly awkward, silly, and frustrating reason - the default designation for all address entries (which cannot be changed by default) when a new contact was entered into the system was "Other". Since my co-worker did not pick up on this little fact when they were entering contact information, I now get the job of manually copying and pasting the information for EACH INDIVIDUAL CONTACT from the "Other" address field into the "Home" field. Here's where you probably want to suggest the following, to 'fix' this problem: export the entire contact list to an Excel file, save the file locally, alter the fields within Excel, save the file, then wipe out the entire existing database in CC, and then upload the corrected contact list... but with the system in its current form and function, it does not inspire confidence in me for CC's ability to do this without issues. I'm not going to run the risk of corrupting the entire list of contacts and information contained within, simply because the API development team and/or the webpage designers didn't ever think of this as a realistic, real-world scenario that would arise. Please fix these design flaws as soon as possible. Thank you in advance for your time and consideration in this matter.

About LAIIcdd.

Background scrolls when entering new contact

Navigating contacts by page number or letter

Jumping to specific contact page