Remove the Constant Contact logo from campaign footer

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ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,334 REPLIES 1,334
Andrew_H
Employee
0 Votes

Hello Stacy,

 

You are all set, I have removed the Constant Contact logo from your account.

Andrew H.

Tier 3 Support Specialist
RonJ490
Rookie
0 Votes

Can you please remove the constant contact logo from our emails? You have my permission.

Marty_K
Employee

Ron,

I have gone ahead and removed that logo for you, so just refresh your email and you will see that the logo is gone.

 

Have a great day!

 

Thank you,

Marty

Thank you,
Marty K
Social Media Support
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JoeE88
Rookie
0 Votes

Can you please remove the Constant Contact logo from my account.  You have my permission. Thank you.

Hannah_M
Moderator
0 Votes

HI Joe,

Unfortunately I am not able to remove the logo from the footer of your emails until it is a paid account. I see this account is in trial at this time. Just let us know if it becomes a paid account. I am happy to remove the logo then!

 

Thank you,

Hannah M.
Community and Social Media Support

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JoeE88
Rookie
0 Votes

Ok Hannah!  You drive a hard bargain  😉  I have become a paid account.

 

Can you please remove the logo form the footer of my emails?

 

Thank you.

 

Joe Edelman

Hannah_M
Moderator

Hi Joe,

All set, the logo has been removed! Please log out and back in to see the change,

 

Thanks,

Hannah M.
Community and Social Media Support

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SogyelL
Rookie
0 Votes

hi Hannah,

 

Can you please remove the CC logo from our account. I authorize you to make the changes and have a paid acct. 

 

Thanks, 

 

Sogyel 

Marissa_R
Marketing Legend
0 Votes

Hi Sogyel,

 

I went ahead and removed our logo from the footer of your emails. If you log out and back in, you'll see the change.

 

Thanks!

SogyelL
Rookie

thanks, marissa - looks good. 

 

happy new year!

redstickspice
Rookie
0 Votes

please remove the logo from my emails

Hannah_M
Moderator
0 Votes

Hello,

You are all set, I've removed the logo from the footer of your emails. Please log out and back in to see it removed from any draft or new emails in your account. 

 

Thanks,

Hannah M.
Community and Social Media Support

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BreazealeSachse
Campaign Collaborator
0 Votes

Can you please remove the logo from our account. I authorize you to make the changes. Thanks!

Marissa_R
Marketing Legend
0 Votes

Hi Margaret,

 

I went ahead and removed our logo from your footer. Next time you log in, you'll see that it's been removed.

 

Thanks!

LaurenP3
Rookie
0 Votes

Can you please remove the constant contact logo from our footer as well. You have my permission.

Thank you,
Lauren

Hannah_M
Moderator
0 Votes

HI Lauren, 

All set! Please log out and back in to see the change. 

 

Thanks,

Hannah M.
Community and Social Media Support

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blaftoni
Rookie
0 Votes

Hello we are  paying customers. Please remove constant contact logo from all footers.  

 

Can you please also remove the crossed out information below

 

 

Forward this email

 

This email was sent to by   
George Eastman House | 900 East Avenue | Rochester | NY | 14607
Marissa_R
Marketing Legend
0 Votes

Hi Lisa!

 

I have removed our logo from your footer.  You can remove the Forward to a Friend link by going into the email you're working on, scrolling to the footer and clicking on it. This will give you an overlay that you can then uncheck the Forward to a Friend box.  Unfortunately, I am not able to remove your physical address as it is required by law.

 

Here's a picture so you can see what it looks like when you click on Footer Options.

 

footer options.JPG

 

I hope that helps!

blaftoni
Rookie
0 Votes

Thanks Marissa! We actually already have our physical address listed above the CC template address (just in different font and placement) – can this be removed? 

Thanks, 

Lisa

Marissa_R
Marketing Legend
0 Votes

You're welcome Lisa!  You can remove the one that you have added with the different font, but we can't remove the one in the footer.

 

If it's in a separate block, you can just delete that block. I apologize for any inconvenience.

ErinC338
Rookie
0 Votes

I am a paying customer and would like the Constant Contact logo removed from the footer.  Thank you.

username:  erinpcarr

Hannah_M
Moderator
0 Votes

Hi,

I've removed the logo from the footer of your emails. If you are currently logged in, make sure you log out and back in to see this change. The logo will be removed from any emails in draft status of new emails you create.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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EdB49
Rookie
0 Votes

I am a paying customer and would like the Constant Contact logo removed from the footer.  Thank you.

username:  ********

 

*******MODERATOR REMOVED USERNAME*********

Marissa_R
Marketing Legend

Hi EdB49,

 

I've removed our logo from your footer. Next time you log in, you'll see that it's been removed!

AllisonU2
Rookie
0 Votes

Hello,


Can I please have the Constant Contact logo removed from my footer?

 

Thanks.

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