Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Remove the Constant Contact logo from campaign footer

SOLVED
Go to solution
ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: October 2024

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If you have a request to remove the logo, please reach out to one of our available support channels, such as by making a new thread in the Community's Questions & Discussions board.  

 

Please let us know if you have any other questions. Thanks.

David J

View solution in original post

Top Answer
David_J
Employee

UPDATED: October 2024

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If you have a request to remove the logo, please reach out to one of our available support channels, such as by making a new thread in the Community's Questions & Discussions board.  

 

Please let us know if you have any other questions. Thanks.


1,342 REPLIES 1,342
Lori_S
Brand Influencer
0 Votes

I am a paid member too and would like the footer ad to be removed.

Thank you,

Lori

Hannah_M
Employee
0 Votes

Hi Lori,

You are all set, please log out and then back into your account to see the change.

 

 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
TeresaL7
Rookie
0 Votes

Hi there,

 

We would like the Constant Contact logo removed from the email footers on our emails. We are a paying customer and give permission to make this change to our account. Please let us know if there is anything else I need to do to give permission for this change.

 

Also, we would like to change the style of the font formatting in our footer. I don't see options to do this. Who do I contact to make style changes to our footer?

 

Thank you,

 

Sincerely,

Teresa Laurance

Focus in Pix

Hannah_M
Employee

Hi Teresa,

I've removed the logo from your footer. Please log out and then back into your account to see the change.

 

As far as the formatting of your footer, any more changes will have to go through our custom services team. Here is how to contact them. They are able to make requested changes for a fee. Just as a heads up, there are some pieces of information that are required by law to remain in the footer; the unsubscribe link, the privacy policy and the physical address.

 

Hope this helps, 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
JennyC867
Rookie
0 Votes

I would like the Constant Contact logo removed from the email footers on our emails. I am a paying customer and give permission to enter our account and make this change.

 

Thanks!

Hannah_M
Employee
0 Votes

Hi  Jenny,

You are all set, the logo has been removed from the footer! Please log out and then back into your account to see the change,

 


Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
mariam6521
Rookie
0 Votes

Hi,

 

can I ask that you remove the logo from my emails too? I have a paid account. You have my permission to access my account and do so. Thanks in advance

Hannah_M
Employee
0 Votes

Hi,

You are all set, the logo is now removed from the footer of your draft and new emails. Please log out and log back in to refresh the account.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
PerryJ2
Rookie
0 Votes

Hi there, 

 

I have two accounts and I would like to have the constant contact logo removed from this one as well.

 

Thanks!

Marissa_R
Marketing Legend
0 Votes

Hello!

 

I've successfully removed our logo from your footer!

 

Take care!

JuanO64
Rookie
0 Votes

Hi,

Can you please remove logo "trusted email by Constant Contact" from the email footer, also please remove logo with a little envelope "Safeunsubscribe" as there is already a "safeunsubscribe" link at the very button of the footer, do not need two.

 

You have my authorization to access my account. Thanks, juan

Marty_K
Employee
0 Votes

Juan,

I have removed our logo from your footer, however I cannot remove the SafeUnsubscribe envelope as that would require a custom footer request. Follow the steps here to request a custom footer from our Custom Services team.

Thank you,
Marty K
Social Media Support
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Are you on Twitter? Follow me href="http://www.twitter.com/ctcthelp" target="_blank">here!
PerryJ2
Rookie
0 Votes

How do you remove the Constant Contact logo from the Social Campaigns email?  I would like to try this feature but I can't have that logo there and I do have a paid account.


Thanks!

Marissa_R
Marketing Legend
0 Votes

Hi Perry,

 

Unfortunately at this time, we are not able to remove the logo from the Social Campaigns Product.  But please keep checking back as we continue to enhance our products.

LucindaC1
Rookie
0 Votes

Can you please remove the CC logo from our email as well? We are a paid account and you have my permission. Thanks.

Hannah_M
Employee
0 Votes

Hi Lucindia, 

You are all set, the logo has been removed from the footer! Please log out and then back in to see this update.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
SurfWill
Rookie
0 Votes

Hey! Never knew this was available.  We're paying customers and you have my permission to access my account to turn off the logo.  Thanks!!

Hannah_M
Employee

Hi Will,

All set, please log out and back into your account to see the change!

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
SunriseSurfShop
Rookie
0 Votes

Hi,

I also would like to remove the CC logo at the bottom of our emails. Can you please help?

Thank you,

 

AlexM125
Employee
0 Votes

No problem, Dan!

Should be all set now. You may need to log out and log back in to see the change though.

Alex Morse
Customer Support Specialist

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"
RickyS033
Rookie
0 Votes

Hi , I have a partner account and I would like it if the Constant Contact logo could be removed from my clients emails.

 

How can I do this? Does a rep have to do this?

 

Thanks!

Hannah_M
Employee
0 Votes

Hi Ricky,

A rep can can remove the logo from any paid account for you. If you are talking about several accounts it would be easiest  over the phone but if you would rather us do it here we will need you to comment on this thread from each individual account giving permission for us to do this. This is just for security as we have to go into the account.

 

Sorry for any inconvenience and thanks for posting!

 

 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
MatthewB667
Rookie
0 Votes

I would like the Logo removed from my account. Please do so at your earliest convenience. Thanks!

Marissa_R
Marketing Legend
0 Votes

Hi Matthew,

 

Unfortunately since you are in a trial I will not be able to remove the logo. When you become a paying customer, we can remove that right away for you. Let us know when you sign up!

 

Thanks!

MatthewB667
Rookie
0 Votes

That works, thank you. 

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 21
Save Time with Campaign Builder in Constant Contact
11AM - 12PM EST