About Candace_M

Hello @JeffS0395, I'm very sorry to hear about this experience you had with one of our support reps. I will be passing this feedback along to their manager for you.  ... View more

Hello!  Would you be able to share more with us on this experience. What was the actual price of your template? What were you looking to have done to your template? We do have a few different services when it comes to template creation so I am wondering if you just weren't told about both services.  ... View more

Hello @WilliamW61, Thanks for bringing up this feedback on the ability to send to segments from the custom code editor! I will be opening this up to voting so other users can vote and comment on this idea as well.  ... View more

Hello @USDA, Thanks for reaching out to us with this feedback! Is there anything else about the new landing pages that you do not enjoy? If we were to have the same feature available on our new ones would this work just as well for you? ... View more

Hello @user608907, Would you be able to tell us a little more about your experience so far with Constant Contact? What do you mean by no requirement of marketing emails? Are you not using Constant Contact to send out email campaigns? ... View more

Hello @FIChapel, Were you testing a sign up form you had created for your account? What kind of form was it?  ... View more

@arturot715  Cosa stai cercando di fare? Di cosa hai bisogno di aiuto in particolare? ... View more

Thank you for this feedback! I will be opening up this topic to our voting section so users like your self can vote and comment on this idea! ... View more

Hello @BlaineWindowHardware, Thanks for reaching out with this idea! Currently with segments you can do list A or List B ( are you just looking for the opposite and?) Would you be able to tell us what the segment that you were trying to create was and what you wanted to use it for?  ... View more

Awesome ideas @KrisR1, I will be opening up this idea to our voting section so other users like yourself can vote and comment on the ideas! ... View more

Awesome idea @Trish3! I will be opening this up to voting so other users can vote and comment on this as well! ... View more

Hello @user22336, At this time it looks like the account requires you to reach out to our account review department. You can reach them by phone at 1-866-433-8499 or for International Customers: 1-399-222-8499.  ... View more

@KathyG22, What format are you trying to accomplish? Images are set to stack on mobile and will size themselves to fit the width of the mobile device. Are you trying to make it so your images are just smaller or are you looking to have them appear side by side on a mobile device? ... View more

Hello @MelissaV, I am so happy to hear that you enjoy the anniversary email! Yayyy!! Thanks for always taking the time to submit feedback to us as it helps us to make changes.   ... View more

Hello @SheriR0,  I'm sorry to hear about this experience. Were you able to navigate to the email editor? Were you unable to see campaigns at the top of your account?  ... View more

Hello @ChezS00, What are the names of the campaigns in your account? Would you be able to send a screenshot of what you are seeing?  ... View more

Hello @BasilF9, Thank you for taking the time to type out all of this detailed feedback to us! I appreciate you being able to share with us what your experience was like. Feedback like this is what allows us to be able to make changes in the future! You should be able to have the option to switch to a monthly plan! Check out this article on how to change from a prepayment plan to a monthly plan. Check out the tutorial.  If you are able to share more on your experience that would be very helpful! 1. Would you be able to walk me through your experience when saving? Did you have the same experience on different browser or device?  2. Would it help if you had the option to past with styles or to paste without styles? 3. Are you trying to share your campaign, or are you trying to share a blog in your campaign?  ... View more

Hello @CharisMinneapolis, Would you be able to get a screen shot of what you are seeing? Where are you seeing the link? ... View more

Thank for submitting this idea! I will be opening this up to voting so other users can also vote on this idea ... View more

Hello @LynneP9!   Are you looking to see when someone signed up immediately? If not, you do have the ability to setup sign up and unsubscribe updates to go to your inbox. Find out how to set this up here. Also I think that is a fantastic idea! ... View more

Awesome feedback! Thanks for sharing this with us! I want to open this idea up to voting so other users like yourself can vote and comment on what type of webinars they would like to see more of.  ... View more

Reply from @LuanneB4 "I would like to know all of the tools that are available to use and see examples of how to use them. For example, there are so many stickers to be used, but how can they be used in design? If I had not seen the webinar on visual marketing in February I would never have known that it is possible to click "customize" which opens up many other options. What other options am I missing? I see a lot of things to use in designing an email but need instruction on how to use them." ... View more

Hello!  Would you be able to share more about what your experience is with us? What are you seeing when trying to print? Would you be able to describe what steps you are taking? ... View more

Hello @LizK091, Are you looking for a way to set up create a custom field while editing your signup form? Are you looking for a way to do this without leaving the page? ... View more

Hello! Are you referring to our signup forms or the newer landing page feature?  ... View more

Awesome idea! Are there any specific features that come to mind? What do you struggle with most that you would like to learn more about? ... View more

Reply from RickT4: Candace, Thank you for your reply. I used to enjoy building my monthly email for the Lower Columbia Chapter of the Ice Age Floods Institute. I received CC awards many times for my open and click-through rate. That changed about 3 months ago. I did not switch anything. I received a notice that you "upgraded" the editor. I liked the flexibility of the old editor. To start, I used to have more templates to choose from. Then it was easy to change the format. I could go from one column to two or three. I could put borders around each. I could add photos with captions and borders. I could put in links to articles with it's own look and feel. I have an art background and liked how I could put together an email that I felt really good about. Now, it seems like the program fights me on everything I do and now I have to just put out a "plain vanilla" meeting notice. I suspect that my open rate and click-through rate will drop precipitously as my readers see that my notices are less interesting to look at. I know you have tutorials and seminars where I can learn your new system, but I don't have time or interest in that. I spend a lot of time gathering material and photos to put in the email. I am saddened that I can't use this collateral material (at least in the way I used to). I have recommended Constant Contact in the past, but not now. Thanks for your consideration, Rick ... View more