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  • About Candace_M

About Candace_M

Candace_M
Candace_M
Employee
since ‎11-16-2016
‎08-30-2019
18
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Latest Contributions by Candace_M
  • Topics Candace_M has Participated In
  • Latest Contributions by Candace_M
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Re: Use of Segments with advanced editor - Status ...

by Employee Candace_M in Product Ideas
‎08-28-2019 11:12 AM
‎08-28-2019 11:12 AM
Hello @WilliamW61, Thanks for bringing up this feedback on the ability to send to segments from the custom code editor! I will be opening this up to voting so other users can vote and comment on this idea as well.  ... View more

Re: Landing pages - Status changed to: Voting Open

by Employee Candace_M in Product Ideas
‎08-28-2019 10:37 AM
‎08-28-2019 10:37 AM
Hello @USDA, Thanks for reaching out to us with this feedback! Is there anything else about the new landing pages that you do not enjoy? If we were to have the same feature available on our new ones would this work just as well for you? ... View more

Re: Search Feature Lacks Tremendously - Status cha...

by Employee Candace_M in Product Ideas
‎08-27-2019 01:39 PM
‎08-27-2019 01:39 PM
Hello @BomaSuburbanChicago, Is this still happening to you with recent searches? Is it only happening when you sort new to old?  ... View more

Re: PDF Files in Emails Have Very Low Quality Res ...

by Employee Candace_M in Product Ideas
‎08-20-2019 11:42 AM
‎08-20-2019 11:42 AM
Thank you for this feedback! I will be opening up this topic to our voting section so users like your self can vote and comment on this idea! ... View more

Re: Segment Improvement - Status changed to: Open ...

by Employee Candace_M in Product Ideas
‎08-16-2019 04:54 PM
‎08-16-2019 04:54 PM
Hello @BlaineWindowHardware, Thanks for reaching out with this idea! Currently with segments you can do list A or List B ( are you just looking for the opposite and?) Would you be able to tell us what the segment that you were trying to create was and what you wanted to use it for?  ... View more

Re: Filing emails in folders - Status changed to: ...

by Employee Candace_M in Product Ideas
‎08-15-2019 05:23 PM
‎08-15-2019 05:23 PM
Awesome ideas @KrisR1, I will be opening up this idea to our voting section so other users like yourself can vote and comment on the ideas! ... View more

Re: Ads - Status changed to: Voting Open

by Employee Candace_M in Product Ideas
‎08-15-2019 05:22 PM
‎08-15-2019 05:22 PM
Awesome idea @Trish3! I will be opening this up to voting so other users can vote and comment on this as well! ... View more

Re: Stop Automatic Image Resizing

by Employee Candace_M in Product Ideas
‎08-09-2019 04:28 PM
‎08-09-2019 04:28 PM
@KathyG22, What format are you trying to accomplish? Images are set to stack on mobile and will size themselves to fit the width of the mobile device. Are you trying to make it so your images are just smaller or are you looking to have them appear side by side on a mobile device? ... View more

Re: Segment criteria for date fields should includ...

by Employee Candace_M in Product Ideas
‎08-07-2019 05:10 PM
‎08-07-2019 05:10 PM
Thank for submitting this idea! I will be opening this up to voting so other users can also vote on this idea ... View more

Re: contact form features - Status changed to: Ope...

by Employee Candace_M in Product Ideas
‎07-31-2019 04:21 PM
‎07-31-2019 04:21 PM
Hello! Are you referring to our signup forms or the newer landing page feature?  ... View more

Re: I HATE the New editor and will be discontinuin...

by Employee Candace_M in Product Ideas
‎07-30-2019 05:29 PM
‎07-30-2019 05:29 PM
Reply from RickT4: Candace, Thank you for your reply. I used to enjoy building my monthly email for the Lower Columbia Chapter of the Ice Age Floods Institute. I received CC awards many times for my open and click-through rate. That changed about 3 months ago. I did not switch anything. I received a notice that you "upgraded" the editor. I liked the flexibility of the old editor. To start, I used to have more templates to choose from. Then it was easy to change the format. I could go from one column to two or three. I could put borders around each. I could add photos with captions and borders. I could put in links to articles with it's own look and feel. I have an art background and liked how I could put together an email that I felt really good about. Now, it seems like the program fights me on everything I do and now I have to just put out a "plain vanilla" meeting notice. I suspect that my open rate and click-through rate will drop precipitously as my readers see that my notices are less interesting to look at. I know you have tutorials and seminars where I can learn your new system, but I don't have time or interest in that. I spend a lot of time gathering material and photos to put in the email. I am saddened that I can't use this collateral material (at least in the way I used to). I have recommended Constant Contact in the past, but not now. Thanks for your consideration, Rick ... View more

Re: Campaigns page navigation - Status changed to:...

by Employee Candace_M in Product Ideas
‎07-30-2019 05:18 PM
‎07-30-2019 05:18 PM
... View more

Re: Campaigns page navigation

by Employee Candace_M in Product Ideas
‎07-30-2019 05:18 PM
‎07-30-2019 05:18 PM
Reply from BillS695!: Yes, that’s it. ... View more

Re: List segmentation

by Employee Candace_M in Product Ideas
‎07-30-2019 04:36 PM
‎07-30-2019 04:36 PM
Reply from PatriciaBecker : Hi Candance, When adding a mail list to a link in a email. The optional lists are all mixed up in no order. Can you please have them show in alphabetical order or date order? It would save a lot of time and frustration. Thank you ... View more

Re: Test emails

by Employee Candace_M in Product Ideas
‎07-30-2019 04:07 PM
‎07-30-2019 04:07 PM
Reply from TheFundforPeopl einParks  Hi there, Thanks. I certainly can do it that way, but it's clunky and easily forgotten in the editing stage. I am looking for functionality within the test email menu to have it send from a separate account. Mailchimp offers this functionality and it is extremely useful. Cheers, Katie ... View more

Re: New Preview option - Status changed to: Coming...

by Employee Candace_M in Product Ideas
‎07-30-2019 03:11 PM
‎07-30-2019 03:11 PM
... View more

Re: When a contact's email address is updated, lab...

by Employee Candace_M in Product Ideas
‎07-30-2019 02:38 PM
‎07-30-2019 02:38 PM
Awesome Idea! I will be opening this idea up to voting so users like yourself can vote and comment.  ... View more

Re: Test emails - Status changed to: Open Question...

by Employee Candace_M in Product Ideas
‎07-30-2019 02:28 PM
‎07-30-2019 02:28 PM
Hello! At this time you should have the ability to switch out the reply to email address before sending out your test email. After you do this you can then send out your test emails and have replies go to the appropriate email address. Once you have tested this, you can go back to the header of your email and then change the reply to email address back before sending out your email. Are you looking for a different functionality?  ... View more

Re: Fix app to match desktop version so that you c...

by Employee Candace_M in Product Ideas
‎07-22-2019 05:16 PM
‎07-22-2019 05:16 PM
Hello @AnthonyD155, Thanks for reaching out to us with this idea! I will be opening this up to voting so other users like yourself can also comment on this idea.  ... View more

Re: I HATE the New editor and will be discontinuin...

by Employee Candace_M in Product Ideas
‎07-12-2019 11:33 AM
‎07-12-2019 11:33 AM
Hello @Charles_2.-,  I'm very sorry to hear you are not happy with our editor and would love to hear more about your experience. Have you recently switched from our 2GE editor? What are the reasons that you do not like our new editor? What are your biggest pain points while using it? ... View more

Re: Emoji's - Status changed to: Open Questions

by Employee Candace_M in Product Ideas
‎07-12-2019 09:51 AM
‎07-12-2019 09:51 AM
Hello @TCCGolf, Thank you for reaching out with this request! Are you saying that you want more pre-selected emojis to appear when you click the 😃 icon in your header section?  You do always have the ability to copy an emoji from emojipedia if you don't have the emoji that you need. CHeck out our article here for more information. ... View more

Re: Custom contact fields - Status changed to: Ope...

by Employee Candace_M in Product Ideas
‎07-10-2019 11:48 AM
‎07-10-2019 11:48 AM
Hello @HamletG1, Thanks for reaching out to us with this feedback! Do you have any examples of fields you would need to change? Is there a reason you would want to change them for the landing page form? ... View more

Re: Google Translate - Spanish - Status changed to...

by Employee Candace_M in Product Ideas
‎07-09-2019 05:24 PM
‎07-09-2019 05:24 PM
Hello @starleya66, Thank you for reaching out to us with this idea!  Would you be able to share more on what you would like to see? Where would you want to see something like this? Are you looking for google translate to just convert the content of your email into a different language?  ... View more

Re: Folders needed for Segments - Status changed t...

by Employee Candace_M in Product Ideas
‎07-08-2019 04:12 PM
‎07-08-2019 04:12 PM
Hello @JasonM19778, Thank you for reaching out to us with this great idea! I will be opening this idea up to voting so others can vote and comment on this idea as well. Thanks for the feedback! ... View more

Re: Newsletter Printing - Status changed to: Votin...

by Employee Candace_M in Product Ideas
‎07-01-2019 05:22 PM
‎07-01-2019 05:22 PM
Awesome idea! I will be opening up this idea to voting so users like yourself can vote and comment. ... View more

Re: Company Name - Status changed to: Open Questio...

by Employee Candace_M in Product Ideas
‎06-20-2019 03:21 PM
‎06-20-2019 03:21 PM
Hello @WCAadmin, Thank you for reaching out with this feedback. I'm sorry to hear that you are not liking the new layout for contacts. Is there a reason why you don't like choosing a list first? Do you tend to upload contacts to more than one list at a time?  Have you tried creating a segment? WIth our segments feature you are able to create a segment of customers with their company name. Why do you typically need to filter by company name? ... View more

Re: Inline Form Fields Require Manual Positioning ...

by Employee Candace_M in Product Ideas
‎06-14-2019 04:59 PM
‎06-14-2019 04:59 PM
Awesome idea @CRUSER_1!  I will be opening up this idea so users like yourself can vote and comment on this idea as well.  ... View more

Re: Automated campaigns page - Status changed to: ...

by Employee Candace_M in Product Ideas
‎06-07-2019 01:17 PM
‎06-07-2019 01:17 PM
Awesome ideas! I want to open this idea up to voting so other users like yourself have the ability to vote and comment about their experiences as well. ... View more

Re: Birthday Greetings... - Status changed to: Vot...

by Employee Candace_M in Product Ideas
‎06-07-2019 01:03 PM
‎06-07-2019 01:03 PM
Great Idea! I will be opening this idea up to our voting section so other users like yourself can also vote on this idea! ... View more

Re: Campaigns page navigation - Status changed to:...

by Employee Candace_M in Product Ideas
‎06-07-2019 12:33 PM
‎06-07-2019 12:33 PM
Hello @BillS695! Thank you for reaching out to us. I want to make sure I completely understand your request. Are you referring to this page navigation?  ... View more
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