Hello,  It looks like you may have reached the Constant Contact feedback forum on accident. Did you have any feedback on your experience with Constant Contact?  ... View more

Are you looking for phone support specifically or is there another channel you are interested in?  ... View more

Hello!  Are you looking to get the email address for that specific individual? Here at Constant Contact we don't actually supply customers with email addresses, but we give you the tools to help grow your contact lists.  ... View more

Hello @DoreenR9, Thanks for reaching out with this idea! Currently with segments you can do list A or List B ( are you just looking for the opposite and?) Would you be able to tell us what the segment that you were trying to create was and what you wanted to use it for?  ... View more

Hello @BobB6566, I'm not sure I understand, what do you mean by your newsfeed? Are you talking about the campaigns page? Are you looking for notifications on when you will send out your campaign, or when it goes out to social share? ... View more

Awesome ideas @KrisR1, I will be opening up this idea to our voting section so other users like yourself can vote and comment on the ideas! ... View more

Awesome idea @Trish3! I will be opening this up to voting so other users can vote and comment on this as well! ... View more

Hello @user22336, At this time it looks like the account requires you to reach out to our account review department. You can reach them by phone at 1-866-433-8499 or for International Customers: 1-399-222-8499.  ... View more

@KathyG22, What format are you trying to accomplish? Images are set to stack on mobile and will size themselves to fit the width of the mobile device. Are you trying to make it so your images are just smaller or are you looking to have them appear side by side on a mobile device? ... View more

Hello @MelissaV, I am so happy to hear that you enjoy the  anniversary email! Yayyy!! Thanks for always taking the time to submit feedback to us as it helps us to make changes.   ... View more

Hello @SheriR0,  I'm sorry to hear about this experience. Were you able to navigate to the email editor? Were you unable to see campaigns at the top of your account?  ... View more

Hello @ChristelT ! Thank you for reaching out to us with feedback on our search feature. I'm sorry you are having a difficult time finding the email campaign you are looking for. What is keyword you are searching for and what is the name of the email?  ... View more

Hello @ChezS00, What are the names of the campaigns in your account? Would you be able to send a screenshot of what you are seeing?  ... View more

Hello @BasilF9, Thank you for taking the time to type out all of this detailed feedback to us! I appreciate you being able to share with us what your experience was like. Feedback like this is what allows us to be able to make changes in the future! You should be able to have the option to switch to a monthly plan! Check out this article on how to change from a prepayment plan to a monthly plan. Check out the tutorial.  If you are able to share more on your experience that would be very helpful! 1. Would you be able to walk me through your experience when saving? Did you have the same experience on different browser or device?  2. Would it help if you had the option to past with styles or to paste without styles? 3. Are you trying to share your campaign, or are you trying to share a blog in your campaign?  ... View more

Hello @CharisMinneapolis, Would you be able to get a screen shot of what you are seeing? Where are you seeing the link? ... View more

Thank for submitting this idea! I will be opening this up to voting so other users can also vote on this idea ... View more

Hello @JanineR, Thanks for reaching out to us with your feedback! I'm so glad to hear that you are having an awesome experience with Constant Contact so far! Would you be willing to share a bit more on what areas are working well for you? What have you enjoyed most working with Constant Contact? ... View more

Hello @LynneP9!   Are you looking to see when someone signed up immediately? If not, you do have the ability to setup sign up and unsubscribe updates to go to your inbox. Find out how to set this up here. Also I think that is a fantastic idea! ... View more

Awesome feedback! Thanks for sharing this with us! I want to open this idea up to voting so other users like yourself can vote and comment on what type of webinars they would like to see more of.  ... View more

Reply from @LuanneB4 "I would like to know all of the tools that are available to use and see examples of how to use them. For example, there are so many stickers to be used, but how can they be used in design? If I had not seen the webinar on visual marketing in February I would never have known that it is possible to click "customize" which opens up many other options. What other options am I missing? I see a lot of things to use in designing an email but need instruction on how to use them." ... View more

Hello!  Would you be able to share more about what your experience is with us? What are you seeing when trying to print? Would you be able to describe what steps you are taking? ... View more

Hello, Would you be willing to share a bit more on what your experience was? What kind of event were you registering for? Did you mean to set up an account with Constant Contact? ... View more

Hello @LizK091, Are you looking for a way to set up create a custom field while editing your signup form? Are you looking for a way to do this without leaving the page? ... View more

Hello @MarriageMinistries  I'm glad to hear you are liking our search feature! What were you searching for, and where in the campaign was it (was it in the subject line, the content, etc..) It would be interesting to know what you were using search to accomplish. ... View more

Hello @PublisherKathy, You actually do have a way to accomplish this in Constant Contact today! If you want customers to choose what list they can unsubscribe themselves from all you have to do is select the lists on the update profile form. The only thing to note is that customers will see the names of the lists you have selected. Learn more here. Where would you expect to see this option? Were you looking for information on how to do this? What were you looking for? ... View more

Hello! Are you referring to our signup forms or the newer landing page feature?  ... View more

Awesome idea! Are there any specific features that come to mind? What do you struggle with most that you would like to learn more about? ... View more

Reply from  RickT4: Candace, Thank you for your reply. I used to enjoy building my monthly email for the Lower Columbia Chapter of the Ice Age Floods Institute. I received CC awards many times for my open and click-through rate. That changed about 3 months ago. I did not switch anything. I received a notice that you "upgraded" the editor. I liked the flexibility of the old editor. To start, I used to have more templates to choose from. Then it was easy to change the format. I could go from one column to two or three. I could put borders around each. I could add photos with captions and borders. I could put in links to articles with it's own look and feel. I have an art background and liked how I could put together an email that I felt really good about. Now, it seems like the program fights me on everything I do and now I have to just put out a "plain vanilla" meeting notice. I suspect that my open rate and click-through rate will drop precipitously as my readers see that my notices are less interesting to look at. I know you have tutorials and seminars where I can learn your new system, but I don't have time or interest in that. I spend a lot of time gathering material and photos to put in the email. I am saddened that I can't use this collateral material (at least in the way I used to). I have recommended Constant Contact in the past, but not now. Thanks for your consideration, Rick ... View more

Reply from RichardM7652:   Hi Candace, Not sure where to post this in a community - but when we contacted CC, we got all set up with a “free account” under the impression that for the first 30 days, we could test it out. I get that there would be limitations, but 100 contacts? There’s no really “testing” that can happen. I wanted to just explore CC a bit to see if it could work for our business with 35K+ contacts and growing. There was an initial rush to get signed up and the sales guy wanted CC info to get everything going. It was like buying a car with no test drive or even a spec sheet. Even once we signed up, Paid $3,000 for the first year for the best deal, there was a waiting period to send an email - we had to have the email draft approved and our email list approved. I couldn’t even send a “test” email to myself prior to being approved to send emails. Lastly, the “rating” system that we experienced on Mail Chimp was a rating that they assigned to all of our email recipients on how often they opened our emails. Form 1-5 stars. We created a 4/5 star list in MC that if we had targeted info we could send them the info or offers and get between a 40-50% open rate. We found it in MC as a part of the search results under contacts - like male, female, age, country, etc Thanks, ... View more