About Candace_M

Candace_M · ‎08-29-2019

Hello! I'm interested in learning more about your experience! What were you searching for when trying to find the campaign? What was the name of your campaign?

Candace_M · ‎08-29-2019

Hello @JeffS0395, I'm very sorry to hear about this experience you had with one of our support reps. I will be passing this feedback along to their manager for you.

Candace_M · ‎08-28-2019

You are correct that we no longer have email support, however we still do have the ability to reach support via chat! Where are you looking in your account to be able to connect with us?

Candace_M · ‎08-28-2019

Hello @JudyR99, You should actually be able to do this now! If you click into your campaign and click to preview it while in the campaign you should be able to see an option to print!

Candace_M · ‎08-28-2019

Hello @JohnG41, Are you sending this over to us because you would be interested in being showcased on our login screen?

Candace_M · ‎08-28-2019

Hello! Would you be able to share more with us on this experience. What was the actual price of your template? What were you looking to have done to your template? We do have a few different services when it comes to template creation so I am wondering if you just weren't told about both services.

Candace_M · ‎08-28-2019

Hello @Judie53402, Thanks for reaching out to let us know about your positive interaction! I'm glad to hear that Vidya was able to answer your questions. If you have any other feedback on your experience feel free to come back to the feedback forum at any time!

Candace_M · ‎08-28-2019

Hello @WilliamW61, Thanks for bringing up this feedback on the ability to send to segments from the custom code editor! I will be opening this up to voting so other users can vote and comment on this idea as well.

Candace_M · ‎08-28-2019

Hello @JenniferP185, Would you be able to share more about your experience getting signed up with us? Were you not ready to start an account with us?

Candace_M · ‎08-28-2019

Hello @ClaudiaariasA, Thanks for reaching out to us with this feedback! Is there anything else about the new landing pages that you do not enjoy? If we were to have the same feature available on our new ones would this work just as well for you?

Candace_M · ‎08-28-2019

Hello @Mel2000, Thanks for reaching out to us on this! Are you aware that you can select multiple lists on your update profile form so customers have the option to select specific mailing lists to opt out of?

Candace_M · ‎08-28-2019

Hello @GloriaC2! Do you know where you received that number? I would make sure you are using our main support line at 1-866-289-2101.

Candace_M · ‎08-28-2019

@BeverleyC326, I think that's a valid idea! Were you trying to reach our normal support line or were you trying to reach a specialty team like billing or account review?

Candace_M · ‎08-28-2019

Hello @user608907, Would you be able to tell us a little more about your experience so far with Constant Contact? What do you mean by no requirement of marketing emails? Are you not using Constant Contact to send out email campaigns?

Candace_M · ‎08-27-2019

Reply from: @GloriaC2 No, the message said, “There’s no one In the office now.” I have 2 numbers. I think the one I called was (800) 240-2302, but not absolutely sure.

Candace_M · ‎08-27-2019

Hello @FIChapel, Were you testing a sign up form you had created for your account? What kind of form was it?

Candace_M · ‎08-27-2019

Hello @CindyA238, Are you trying to create a pop up form or a landing page? You wouldn't be able to use a pop up form in your email as the form is intended to be used for websites. Would you be able to send a screenshot of what you are seeing?

Candace_M · ‎08-27-2019

Hello @RachelR5858, Thank you for reaching out to us with this feedback. You currently can't send to this role addresses because they are typically sent to more than one person. It's hard to ensure that all of the recipients gave permission to receive your email, which can lead to higher complaint and opt-out rates. In this case you would want to get individual email addresses for all of your contacts. Learn more about our role addresses here.

Candace_M · ‎08-27-2019

Hello @BomaSuburbanChicago, Is this still happening to you with recent searches? Is it only happening when you sort new to old?

Candace_M · ‎08-27-2019

@arturot715 Cosa stai cercando di fare? Di cosa hai bisogno di aiuto in particolare?

Candace_M · ‎08-26-2019

Hello @CharlesM89! WOuld you be able to send a screenshot of what you are trying to accomplish? You should be able to add dividers as long as your content is broken up into separate blocks.

Candace_M · ‎08-26-2019

Hello @CharlesM89, Thanks for reaching out to us with your concerns about the feedback forum! I can pass along this message to make sure posts are being updated with additional information. Do you tend to come to the feedback forum to follow up on statuses?

Candace_M · ‎08-26-2019

Hello @GloriaC2! What was the number you were calling? Our reps should have been available to take your call at this time. Was it that you were on hold waiting for someone to get off another call?

Candace_M · ‎08-22-2019

@DennisD70, Awesome idea! What additional criteria are you interested in?

Candace_M · ‎08-20-2019

Thank you for this feedback! I will be opening up this topic to our voting section so users like your self can vote and comment on this idea!

Candace_M · ‎08-20-2019

Hello @NancyN739, Would you be able to tell me more about what you find to be difficult when setting up an event? Are you saying that you don't understand how to set up an item? Click here for our article! At this point we are only fixing critical bugs for our current event campaign feature, and no new development will be done. However, we have created a partnership with Eventbrite so that our customers can use the leading event management tool!

Candace_M · ‎08-20-2019

Hello @KrisR1, Thanks for sharing this idea with us! Would you be able to walk me through how you would expect your flow to work with a feature. I would love to hear more on what you mean by this!

Candace_M · ‎08-20-2019

Hello @FirstNameL28349, Are you referring to how we list welcome emails, Birthday emails, and anniversary emails on the plans and pricing page? You should be able to use some of the Automation types, just not an Autoresponder series.

Candace_M · ‎08-16-2019

Hello, It looks like you may have reached the Constant Contact feedback forum on accident. Did you have any feedback on your experience with Constant Contact?

Candace_M · ‎08-16-2019

Are you looking for phone support specifically or is there another channel you are interested in?

About Candace_M

Re: Search campaigns doesn't seem to work - Status...

Re: Feedback - Status changed to: Closed - No Acti...

Re: Communication - Status changed to: Open Questi...

Re: Your Preview - Status changed to: Closed - Imp...

Re: New landing page photos - Status changed to: O...

Re: Slow and inaccurate - Status changed to: Open ...

Re: CC Help - Status changed to: Closed - No Actio...

Re: Use of Segments with advanced editor - Status ...

Re: 5 Step Process - Status changed to: Open Quest...

Re: Landing pages - Status changed to: Voting Open

Re: Getting someone added back to our distribution...

Re: Honor your stated business hours. - Status cha...

Re: Customer support

Re: No requirement - Status changed to: Open Quest...

Re: Honor your stated business hours. - Status cha...

Re: Multiple Thank You Messages - Status changed t...

Re: Pop up forms - Status changed to: Open Questio...

Re: Deliverability - sending to Role Address - St...

Re: Search Feature Lacks Tremendously - Status cha...

Re: please non speac inglish - Status changed to: ...

Re: stacking two photo with text blocks - Status c...

Re: Answers or Responses to requests - Status chan...

Re: Honor your stated business hours. - Status cha...

Re: List Management - Status changed to: Open Ques...

Re: PDF Files in Emails Have Very Low Quality Res ...

Re: design flaws - Status changed to: Open Questio...

Re: Unfiled needs continue to next button IMMEDIAT...

Re: An "idea" - Status changed to: Open Questions

Re: Retreat for Pastors & Ministry Leaders - Statu...

Re: Customer support - Status changed to: Voting O...