Hello! I'm interested in learning more about your experience! What were you searching for when trying to find the campaign? What was the name of your campaign?
... View more
Hello @JeffS0395, I'm very sorry to hear about this experience you had with one of our support reps. I will be passing this feedback along to their manager for you.
... View more
You are correct that we no longer have email support, however we still do have the ability to reach support via chat! Where are you looking in your account to be able to connect with us?
... View more
Hello @JudyR99, You should actually be able to do this now! If you click into your campaign and click to preview it while in the campaign you should be able to see an option to print!
... View more
Hello! Would you be able to share more with us on this experience. What was the actual price of your template? What were you looking to have done to your template? We do have a few different services when it comes to template creation so I am wondering if you just weren't told about both services.
... View more
Hello @Judie53402, Thanks for reaching out to let us know about your positive interaction! I'm glad to hear that Vidya was able to answer your questions. If you have any other feedback on your experience feel free to come back to the feedback forum at any time!
... View more
Hello @WilliamW61, Thanks for bringing up this feedback on the ability to send to segments from the custom code editor! I will be opening this up to voting so other users can vote and comment on this idea as well.
... View more
Hello @JenniferP185, Would you be able to share more about your experience getting signed up with us? Were you not ready to start an account with us?
... View more
Hello @USDA, Thanks for reaching out to us with this feedback! Is there anything else about the new landing pages that you do not enjoy? If we were to have the same feature available on our new ones would this work just as well for you?
... View more
Hello @Mel2000, Thanks for reaching out to us on this! Are you aware that you can select multiple lists on your update profile form so customers have the option to select specific mailing lists to opt out of?
... View more
@BeverleyC326, I think that's a valid idea! Were you trying to reach our normal support line or were you trying to reach a specialty team like billing or account review?
... View more
Hello @user608907, Would you be able to tell us a little more about your experience so far with Constant Contact? What do you mean by no requirement of marketing emails? Are you not using Constant Contact to send out email campaigns?
... View more
Reply from: @GloriaC2 No, the message said, “There’s no one In the office now.” I have 2 numbers. I think the one I called was (800) 240-2302, but not absolutely sure.
... View more
Hello @CindyA238, Are you trying to create a pop up form or a landing page? You wouldn't be able to use a pop up form in your email as the form is intended to be used for websites. Would you be able to send a screenshot of what you are seeing?
... View more
Hello @RachelR5858, Thank you for reaching out to us with this feedback. You currently can't send to this role addresses because they are typically sent to more than one person. It's hard to ensure that all of the recipients gave permission to receive your email, which can lead to higher complaint and opt-out rates. In this case you would want to get individual email addresses for all of your contacts. Learn more about our role addresses here.
... View more
Hello @CharlesM89! WOuld you be able to send a screenshot of what you are trying to accomplish? You should be able to add dividers as long as your content is broken up into separate blocks.
... View more
Hello @CharlesM89, Thanks for reaching out to us with your concerns about the feedback forum! I can pass along this message to make sure posts are being updated with additional information. Do you tend to come to the feedback forum to follow up on statuses?
... View more
Hello @GloriaC2! What was the number you were calling? Our reps should have been available to take your call at this time. Was it that you were on hold waiting for someone to get off another call?
... View more
Thank you for this feedback! I will be opening up this topic to our voting section so users like your self can vote and comment on this idea!
... View more
Hello @KrisR1, Thanks for sharing this idea with us! Would you be able to walk me through how you would expect your flow to work with a feature. I would love to hear more on what you mean by this!
... View more
Hello @FirstNameL28349, Are you referring to how we list welcome emails, Birthday emails, and anniversary emails on the plans and pricing page? You should be able to use some of the Automation types, just not an Autoresponder series.
... View more
Hello, It looks like you may have reached the Constant Contact feedback forum on accident. Did you have any feedback on your experience with Constant Contact?
... View more
Hello! Are you looking to get the email address for that specific individual? Here at Constant Contact we don't actually supply customers with email addresses, but we give you the tools to help grow your contact lists.
... View more
Hello @BlaineWindowHardware, Thanks for reaching out with this idea! Currently with segments you can do list A or List B ( are you just looking for the opposite and?) Would you be able to tell us what the segment that you were trying to create was and what you wanted to use it for?
... View more