Hello CaitlinO7,
Thank you for reaching out to Constant Contact API Developer Support.
Adding or updating custom field values for a contact should be reflected in the response body when making a call to GET /contacts with the query parameter updated_after.
However, there are two "updated_at" values that are returned in the response body, and only one of them will update with that type of change.
Example endpoint call:
GET https://api.cc.email/v3/contacts?updated_after=2023-08-28T20%3A07%3A10Z
Example response body:
{
"contact_id": "1618ae62-4752-11e9-9c8a-fa163e6b01c1",
"email_address": {
"address": "dlang@example.com",
"permission_to_send": "implicit",
"created_at": "2016-03-03T15:53:04.000+00:00",
"updated_at": "2016-03-03T15:56:29.000+00:00", <this value will not update
"opt_in_source": "Contact",
"opt_in_date": "2016-01-23T13:48:44.108Z",
"confirm_status": "confirmed"
},
"first_name": "Debora",
"last_name": "Lang",
"job_title": "Musician",
"company_name": "Acme Corp.",
"birthday_month": 11,
"birthday_day": 24,
"anniversary": "2006-11-15",
"update_source": "Contact",
"create_source": "Account",
"created_at": "2016-01-23T13:48:44.108Z",
"updated_at": "2016-01-23T13:48:44.108Z", < this value should update
If you continue to see issues with this, please feel free to contact our team directly via email at webservices@constantcontact.com , referencing case number 31463852.
Within your email, please provide us with the API key that you are using to make the request, the full request(s) where you are receiving the response (including URL, headers, timestamp, and request body), and the full response body so that we can better assist you in identifying the root cause of the issue.
Please have a look and let us know if you have any other questions!
... View more