What a nightmare. When I download the results the questions don't even stay in the right order. Impossible to read in a basic excel spreadsheet. Only one format to download this mess is ridiculous. Am considering dropping this extra service and going back to Survey Monkey. (The survey feature as a whole is a huge disappointment. Not being able to send the actual survey as an email and only being able to put a link in another email- forcing another click is bad programming.) ... View more