Information provided by the "Search Knowledge Base" section should be printable and print-friendly. As is it now you can look at it or take screenshots of it. Neither of these options is optimal.
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Currently report spreadsheet downloads generated by CC are CSV. CSV does not allow any aesthetic changes to be saved. If CC generated reports as an Excel Workbook I would be able to save these changes. A work-around is for me to perform a save as; but, I don't always have time for this.
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I would suggest your pricing page be organized in a manner that will help prevent a need for continual and immediate upgrades that customers encounter while using Constant Contact.
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